Engineer customer service
NCR
مجموع سنوات الخبرة :14 years, 3 أشهر
• Four years successful experience in customer service and problem-solving for Bank ATMs & kiosk machines.
• Recommend ATM & CDM for banks as well as Kiosk machines for Telecom Companies, which fits best their needs.
• Improving Productivity of the International Company’s retail branches by incorporating NCR “POS” machines in all their stores and shops across Oman.
• Effective problem-solving for all customers by planning and implementing proactive procedures.
• Maintaining regular after-sale follow up for the customers’ satisfaction.
• Performing training sessions to all bank staff on all sold items (hardware and software).