Alaa Altourky

IT Engineer at smartlink

• Saudi Arabia - Riyadh
• My current job since February 2011

Working with SmartLink in Muruj Branch, my daily duties consist and handling Speechlog recording systems for all in SmartLink projects and supporting the network. Some Engineering tasks and operation, and concentrate on networking devices and infrastructure such as Routers, network switches and the fiber, media, and protocols that connect the devices on a network I Am responsible for day-to-day operations, maintenance, upgrade and problem determination and Resolution of network, which consists of, the following Cisco network devices, I am involved in configuration, installation, integration, testing, and troubleshooting, and operation of SmartLink network. My mainly works network configurations and Speechlog recording systems and handling Avaya call manager extension’s as well. I am feeling flexible and creative in adapting to environments where functional and operational objectives evolve and change rapidly. This is a very fast-paced environment, Experience with Avaya call manager extension and Avaya IP telephones and windows software





Configuring interface on Cisco routers 2600 and Switches 2960, 3750.
Configuration of Cisco Routers for Remote Access.
Troubleshooting IP setting.
Setting access-list and passwords in Cisco Routing Environment
Configuration of layer 2 and layer 3 Switches.
Trouble shooting and Monitoring VLAN, VTP, STP protocols.
Troubleshooting & Monitoring Routing protocols.
Setting access-list and passwords in Cisco routing environment
Creating VLANs and designed the IP strategy to divide the departments based on VLANs.
Solved/Diagnosed various Software, Network and LAN problems.
Configuring the static and dynamic routing with BGP, OSPF and EIGRP Protocols.
Apply knowledge of key Avaya systems, IP Office and PBX, S8xxx series. Maintain Voicemail - Intuity, Message Manager, Octel, CM, routers, servers, and other peripheral equipment connected to Avaya products. Maintaining the alarming process and alarm resolution. Analyzing end-to-end TCP/IP protocol sniffer traces to identify network connectivity issues.
 SUMMARY OF SKILLS:-
Cisco Router Configuration 1700, 2500, 2600 and 3600 series Avaya IPO 500 installation and configuration VLANs, NAT, Access List’s, Firewall (ASA)Catalyst Switches 3500, 2900, 1900, Cisco Firewalls 5510 Configuration, simulation and implementation of routers Communication among LAN’s through Routers TCP/IP and IPX/SPX addressing Connectivity through ISDN, BRI Configuration of switches and VLAN concepts in switches LAN, WAN, Ethernet, TCP/IP, Designing IP networks VLANs, Trunks and STP Configurations Multilayers Switching & Multicasting Implemented the redundant Network designs with using Routing protocols OSPF,
Configuring Cisco access points (1242, 1130, and 1310).
Configuring VLANS Configuring IP Address to VLANS.
Customizing and monitoring of WCS Version 5.2.
Maintaining & Troubleshooting Remote Network sites.
Implementing Dynamic Nat ting on Network.
Configuring wireless Cisco Access Point. Configuring line VTY on networks.