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Alaa Bakkar, Key Account Supervisor

Alaa Bakkar

Key Account Supervisor·Nestlé

Saudi Arabia

Bachelor's degree, Aerospace Administration and Operations

Work experience

Total years of experience: 7 years, 10 months

Key Account Supervisor

September 2023 - Present

Nestlé

Jeddah, Saudi Arabia

September 2023 - Present

• Handing BDG account West, South region.
• Oversaw a portfolio of 70+ Key Account Store, developing tailored strategies that fostered client relationships and increased annual
revenue by 23% through targeted upselling and exceptional service.
• Increased key account portfolio revenue by 13% within one fiscal year 2023 by negotiating contracts, fostering client relationships,
and identifying upselling opportunities with strategic planning and execution.
• Executing activities, display plans, promotions and seasons contributions for our Nestlés 7 main categories.
• Supervising all field operations and managing the team across Saudi Arabia.
Company industry:
FMCG
Job role:
Sales

Sales Executive

January 2021 - Present

Tamer Arabia Trading Company

Jeddah, Saudi Arabia

January 2021 - Present

- Sign new opening accounts files for customers and finalize them.
- Achieve sales and collection target.
- Visit all trade markets and insure the implementation of sales fundamentals
- Provide reports on competition activities, initiatives and launches.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Key Account Specialist

August 2021 - August 2023

Nestlé

Jeddah, Saudi Arabia

August 2021 - August 2023

• Handled (Danube & Bin Dawood) Account.
• Managed modern trade account related to weekly selling, deliveries, and stock availability.
• Strengthened relationships with 12+ key strategic accounts by conducting meetings business reviews and implementing tailored
solutions, leading to sustainable growth.
• Visited and analyzed market needs, develop account strategies.
• Innovated ideas to increase sales and improve customer experience.
Company industry:
FMCG
Job role:
Sales

Modern Trade Executive

April 2021 - August 2021

Pepsico/MenaBev

Jeddah, Saudi Arabia

April 2021 - August 2021

• Handled (Manuel & Raya & Farm) Accounts.
• Acted as a point of contact for the clients.
• Resolving problems and handling complaints in a timely manner.
• Achieved monthly target by executing on the trades.
• Ensured budget and time requirements are met.
Company industry:
Food & Beverage Production
Job role:
Sales

Sales Representative

January 2020 - January 2021

Tamer Consumer Saudi Arabia

Jeddah, Saudi Arabia

January 2020 - January 2021

• Handled (Danube & Bin Dawood) Accounts.
• Increased a huge visibility on shelfs and executed extra displays in very short time.
• Visited trade markets to insure the implementation of sales fundamentals.
• Provided reports on competition activities, initiatives, and launches.
• Improved merchandising team of the account in many aspects.
Company industry:
FMCG

Customer Service Associate

July 2020 - December 2020

KUN International Sports

Jeddah, Saudi Arabia

July 2020 - December 2020

-Creating new membership for the new customers.
-Helping the customers with their membership.
-Innovating beneficial ideas for sales.
Company industry:
Sports & Outdoor Activities
Job role:
Sales

Internship

May 2018 - August 2018

Saudia Airlines

Jeddah, Saudi Arabia

May 2018 - August 2018

Aviation Security and Quality Division | Jeddah, Saudi Arabia
• Introduced to the current Corporate Crisis Management Manual
(CCMM).
• Reviewed all Emergency Response related manuals.
• Attended and participated on Emergency Response Plan department
awareness workshop.
• Introduced to the current Safety Management Manual.
• Reviewed safety investigation reports.
• Introduced to the new Safety reporting system (AQD).
• Assisted in the Emergency Response Plan department.
Company industry:
Airlines
Job role:
Safety

Trainee

June 2017 - August 2017

Jeddah Chamber of Commerce

Jeddah, Saudi Arabia

June 2017 - August 2017

Organizational Excellence | Jeddah, Saudi Arabia
• Assisted in the Organizational Excellence department.
• Supplier Surveys.
Company industry:
Public Administration
Job role:
Quality Control

Trainee

May 2014 - August 2014

أمانة محافظة جدة

Jeddah, Saudi Arabia

May 2014 - August 2014

- Call Center representative.
- Customers Requests Service.
Company industry:
Public Administration
Job role:
Customer Service and Call Center

Trainee

May 2014 - August 2014

Amanah Jeddah

Jeddah, Saudi Arabia

May 2014 - August 2014

- Call Center representative.
- Customers Requests Service.
Company industry:
Public Administration
Job role:
Customer Service and Call Center

Trainee

June 2011 - August 2011

Arabian Food Supplies

Jeddah, Saudi Arabia

June 2011 - August 2011

Finance Assistance | Jeddah, Saudi Arabia
• Analyzed monthly balance sheet accounts for corporate reporting.
• Checked and signed payment checks.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Finance and Investment

Trainee

June 2010 - August 2010

Hilton Hotel

Jeddah, Saudi Arabia

June 2010 - August 2010

Researched and updated all required materials needed for firm and
partners.
• Organized and reserved the business meeting rooms.
• Reception Assistance.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Oklahoma State University

August 2019

August 2019

Bachelor's degree, Aerospace Administration and Operations

United States

GPA (point): 3.6 out of 4

GPA (point): 3.6 out of 4

5 Honor Rolls achieved.

Oklahoma State University. Oklahoma, United States of America

January 2019

January 2019

Bachelor's degree, Aerospace administration and Operations

United States

Skills

Business Logic
Expert
Business Logic
Expert
Sale Negotiation
Expert
Sale Negotiation
Expert
Ambitious
Expert
Ambitious
Expert
Leadership
Expert
Leadership
Expert
Professionalism
Expert
Professionalism
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
SALES
Intermediate
SALES
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
INVESTMENT MANAGEMENT
Intermediate
INVESTMENT MANAGEMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
REPORTS
Intermediate
REPORTS
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT PUBLISHER
Intermediate
MICROSOFT PUBLISHER
Intermediate
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
Sales
Intermediate
Sales
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Leadership and Professional Development Program
Professional Management of Change Course
Six Sigma Foundation Course
Project Management Process Course
Leadership and Success
National Society of Leadership and Success
Apr 2019

Hobbies

  • Scuba diving
  • Boxing
    JKD Instructor
  • Reading