Alaa Elhadi, Front Office agent

Alaa Elhadi

Front Office agent

Ramada Plaza Jbr

Location
Portugal
Education
Bachelor's degree, Social Work
Experience
14 years, 2 Months

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Work Experience

Total years of experience :14 years, 2 Months

Front Office agent at Ramada Plaza Jbr
  • United Arab Emirates - Dubai
  • My current job since October 2012

Extended role in Front Office department. Experience as Operator, receptionist and taking rooms reservations.
Dealing daily with guests complaints and requests.
Good organizational skills.

CAPT. WAITER at Le Vendome Hotel Doha - Al Seef for Tourism Project Co
  • Qatar - Doha
  • July 2011 to October 2012

❖ CAPT. WAITER
Le Vendome Hotel Doha - Al Seef for Tourism Project Co.
July 2011 - October 2012

BANQUET WAITER at Moevenpick Ibn Battuta Gate Hotel Dubai
  • United Arab Emirates - Dubai
  • October 2010 to April 2011

❖ BANQUET WAITER
Moevenpick Ibn Battuta Gate Hotel Dubai
October 2010 - April 2011

WAITER at Centara Grand Beach Resort & Spa Sokhna
  • Egypt - Hurghada
  • January 2010 to October 2010

❖ WAITER
Centara Grand Beach Resort & Spa Sokhna, Egypt
January 2010 - October 2010

Education

Bachelor's degree, Social Work
  • at mansoura unversity
  • January 2009

❖ High academy of social work ❖ Bachelor of Science in "Social Work" ❖ Grade: PASS "2009"

Specialties & Skills

Guest Service
Customer Service
Working Under Pressure
Tourism
SELF MOTIVATED
Up selling

Languages

English
Intermediate
Arabic
Expert
Portuguese
Beginner

Training and Certifications

Basic Food Hygiene (Training)
Training Institute:
Basic Food Hygiene
Date Attended:
November 2011

Hobbies

  • Watch football, sports