Supervisor
Beirut Arab University
مجموع سنوات الخبرة :17 years, 0 أشهر
• Makes recommendations to management concerning process improvements and leads this work to improve department performance and productivity
• Monitor and assign work, develop employees; develop work plans and conduct performance evaluations
• Works with manager to identify high potential and top performing staff and makes plans to stretch/develop these individuals further.
• Expert in coordinating implementation and upgrade of the college - wide Banner software systems for the areas that are the responsibility of the Controller's Office.
• Experience in creating, Process f low, and Sequence, Collaboration and Activity diagrams.
• Experience in supporting releases, testing, changes, and control table maintenance of Student module of Ellucian Banner ERP system.
• Extensive experience in analyzing and gathering requirements.
• Ability to manage (Multiple) project tasks with changing priorities and tight deadlines.
• Ability to work well in a team. Open to team related tasks, team meetings, team interaction and conference calls.
Gathered requirements and conducted interviews with business users and Project Manager to
understand the needs of the application
• Functioned as the primary liaison between the Business line, operations, and the technical
areas throughout the Project Cycle.
• Reviewed Banner documentation, coordinate upgrades and create test plans for new releases
• Wrote Complex SQL queries and optimizing SQL Queries
• Managed data and files exchanged between Banner and other external systems
• Tested reports and dashboards to ensure continuity and accuracy during source system
upgrade (Oracle Student System to Banner).
• Worked with team members to execute various functional and performance test cases
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based
on Business Requirements, technical specifications and/or product knowledge.
• Designed and implemented basic SQL queries Report / Data Validation.
• Manages Banner ERP records for integrity, accuracy, and consistency.
• Maintain and Updates the ERP access privileges.
• Manage and Improve Students self-services including interface.
Documented Student Information System (SIS) components governing Admissions,
Registration, Student Accounts, Course Catalog, and Curriculum Management.
• Responsible for Requirement gathering, Business Process flow, Business Process Modeling
and Business Analysis with Document and Records Management for Banner Systems.
• Identified Use Cases from the requirements and wrote Use Case Specifications document.
• Developed Banner requirements integrating Use Case diagrams and designed the testing
process flows.
• Involved in design and development of standard and ad-hoc reporting using SQL.
• Writing Complex SQL queries and optimizing SQL Queries.
• Designing and implementing ORACLE reports and forms.
• Knowledge and experience with PL/SQL, SQL, Toad, and/or other reporting tools.
• Working knowledge of Banner module architecture, Oracle Database Administration, SQL,
and a general understanding of institutional support processes.
• Designing Web Application using ASP.net and integrate them with Banner.
Programming and implementing program for work orders and reports Using VB.net,
ADO.net and SQL.
• Data migration from legacy system to new system developed.
Configuration of a Siemens switch (adding & deleting a subscriber, testing a subscriber’s line
traffic analysis, alarm monitoring)
• PSTN Planning: study the needs of a certain region in terms of dimensioning plan,
numbering plan, service creation and traffic monitoring.
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