علاء حكيم

Leading the Shared Services Division which in particular the Human Resources, Business Information Systems, Corporate Procurement, Corporate Premises, Information Security, Engagement and Internal Communication as well as Administrative Affairs. In addition to the development of the Shared Services strategy in alignment with the corporate strategy and leading the implementation to ensure robust business growth while partnering and providing leadership counseling to CEO and C suite in to how to maximize performance results and efficiency across Jabal Omar Development Company & its subsidiaries.
Major Achievements:
 Partner with JODC CEO in establishing company strategic objectives and KPIs
 Revamp Company’s operating model and structure
 Revamp Shared Services Organizational Structure to support business strategic direction, growth and delivery
 Streamline and development of Shared Services policies and procedures
 Improve Shared Service productivity and reduce overall division cost by 35% (SR 10M+) against previous year
 Establishment of Information Security Department, Strategy and SOPs
 Establishment of Internal Communication and Engagement Department
 Establishment of new Makkah branch office
 Rolling out the company internet portal “We”
 Introducing employee wellness programs
 Rolling out employee certification programs
 Development of Executive Succession Planning
 Focal point of contact with Nomination & Remuneration Committee on all related aspects of people, organization and culture.

Leading the Human Resources Function across Jabal Omar Development Company and its subsidiaries and the development of its strategy and revamping the operating model while managing and driving the change.
Major Achievements:
 Revamp Jabal Omar HR Operating Model and Strategic Objectives
 Development of HR Policies & Procedures
 Development of HR organizational structure by introducing HR functions such as Talent Acquisition, Organization Development, Talent Management, Learning & Development, HR Business Partner and Compensations & Benefits
 Introduction and implementation of HRMS via Oracle Fusion
 Development of Jabal Omar Organizational Structure, Grading Structure, Job Classification, Evaluation and Salary Structure
 Design of Total Rewards Policies while introducing short-term and long-term incentive plans and other benefits
 Establishment of Performance Management System

Leading the Total Rewards agenda in GCC & Levant Foods Commercial Unit by driving PepsiCo Global Healthy Living Agenda in GCC and acting as Gatekeeper & lead for all related C&B aspects while maintaining strategic partnership with business and leadership team.

Major Achievements:

 Led the SMART Spend project to generate savings over $0.5Millions
 Led the frontline emerging market review for GCC
 HR Policies Harmonization of all PepsiCo’s entities in GCC
 Building Successful Labor Compliance & Equity Business Case
 Launching Total Rewards portal for GCC
 Partnering with Finance for a successful change management implementing new Finance Operating Model
 Activate Employee Wellness agenda in GCC under the brand of “Healthy Living”
 Enhance Reward and Recognition policies to improve retention
 Redesign Saudi nationals C&B to minimize turnover
 Leverage PepsiCo Global Flex Policies in GCC
 Introduce HR scorecards

Leading Talent Acquisition & Organizational Development for GCC Foods BU. In addition to be a strategic business partner for Corporate Functions.

Achievements:
- Enhanced sourcing productivity by introducing e-sourcing and minimizing headhunters dependency.
- Signed up HRDF Agreement to recruit 100 Saudis in Operations.
- Introduce new sourcing channels to maximize localization.
- Roll out PepsiCo new Tracking Application System powered by Kenexa for GCC Management & HR team.
- Building 2012 Training Calendar for BU.
- Leading GCC project team in PepsiCo new HR Operating Module through validation and design phases.
- Enhanced quality and time lead time of OnBoarding Process.
- Setting Best practices in Talent Acquisition Communications.

• Manage Implementation of Personnel Policies to help the
organisation achieve its HR goals.
• Manage the medical services / referrals to ensure all employees in the region receive adequate and high quality medical treatment.
• Lead regional recruitment activities to ensure all functions receive adequate manpower to deliver the objectives.
• Manage Payroll related activities to ensure all employees in the region receive their payments (Salary, Commissions, over-time,
Holiday salary advance) as per payroll calendar.
• Manage employee Contracts through SAP Workflow and Regional
Personnel Officer to ensure all employees in the region work under valid contracts.
• Manage all personnel transactions for over 1500 employees such as contract renewal, promotions, transfers, disengagements.
• Effectively managing and addressing to all employee relation matters
respectively to company policies and local legislation in Kuwait, Qatar and Bahrain.
• Manage and monitor Public Relations to ensure a positive brand image is exhibited among local community.
• Manage all administration activities to ensure on time renewal and
issuance of new work permit, health card, car registration and logo
permits…etc.
• Manage company properties and vendors contracts.
• Manage sourcing and negotiation for new properties & vendors contracts.
• Manage Staff Development to ensure all staff in the team goes through
structured training and updated knowledge required to expedite their
responsibilities.
• Partner with H&S to maintain Health and Safety measures in HO, Depots & Accommodations.

Achievements:
- Over 1.5 Million SR productivity initiative in Accoummodation for 2012.
- Maintained zero delay in Payroll for Upper Gulf Region.
- Partner with Sales Function to maximise Talent Building through Sales Supervisor program.
- Roll out new Kuwaiti Labour Law changes in 2010.

Manage and monitor the recruitment and selection activities for locals, internal and Overseas applicants in order to attract the right candidates that meets the divisional requirements, by effective manpower planning, effective communication and coordination with internal & external customers and recruitment sources as well.

Major Achievements :

• Developing Recruitment Processes.
• Developing Recruitment Service Level Agreements.
• Developing Recruitment Templates & Forms.
• Develop Recruitment & Selection Techniques and Tools for better selection.
• Implement Competence Based Selection.
• Train and Coach new team members on all recruitment aspects.
• Enhance localization Strategies to achieve Almarai strategy for localization.
• Developing Localization Database System.
• Standardizing Reporting System.
• Resolving Visa Processing Issues.

Supervise and monitor the recruitment and selection activities for locals, internal and Overseas applicants and to assist the Recruitment Manager in coordination and administration of the Recruitment process in order to attract the right candidates that meets the divisional requirements, by effective manpower planning, effective communication and coordination with internal & external customers and recruitment sources as well.

Achievements:
- Outstanding Performance Award for the year 2007.
- Established focus recruitment group for Localization.
- Support Almarai Administration Team in processing employment visas in different Saudi Embassies.
- Established Quality KPI's in sourcing and screening.

Coordination and administration of the Overseas and Local Recruitment process required by the assigned division in order to attract the right candidate that meets the divisional requirements, by effective manpower planning, effective communication and coordination with internal & external customers and recruitment sources as well.