Alaa Lotfy, Food And Beverage Manager

Alaa Lotfy

Food And Beverage Manager

Steigenberger

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, محاسبة
Expérience
13 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 4 Mois

Food And Beverage Manager à Steigenberger
  • Egypte - Charm el Cheikh
  • Je travaille ici depuis février 2021

➢ Hotel (610 rooms, 2 Main restaurants, 06 Ala cart Restaurants, 04 ballrooms, 03 bars)
Manning staff 120 employees.
➢ Lead F&B team by attracting, recruiting, training and appraising talented personnel
➢ Assist in setting departmental targets and objectives, budgets, and policies and procedures
➢ Assist other departments wherever necessary and maintain good working relationships
➢ Manage all F&B and day-to-day operations within budgeted guidelines and to the highest
standards
➢ Establish targets, KPI’s, schedules, policies and procedures & provide a two-way
communication and nurture an ownership.
➢ Preserve excellent levels of internal and external customer service
➢ Design exceptional menus, purchase goods and continuously make necessary
improvements
➢ Identify customers’ needs and respond proactively to all of their concerns
➢ Environment with emphasis in motivation and teamwork
➢ Comply with all health and safety regulations
➢ Report on management regarding sales results and productivity

Food And Beverage Assistant Manager à Hilton
  • Egypte - Hurghada
  • juin 2019 à janvier 2021

➢ Be responsible for the Pre-Opening of hotel (495 rooms, 5 restaurants, ballroom, 6 bars)
➢ Managing food and beverage operations within budget and to the highest standards
➢ Leading F&B team by attracting, recruiting, training and appraising talented personnel
➢ Manage kitchen staff, and service team over 75 (Pre-opening team) to provide dining
experiences to high-profile
➢ Oversee administrative tasks, including bookkeeping, training, equipment and food ordering,
maintenance, and other needs as they arise.
➢ Maintain communication with management staff of hotel
➢ Interact daily with hotel and dining guests to promote brand and accept feedback.

Captin à hilton
  • Egypte - Charm el Cheikh
  • juin 2003 à octobre 2011

• CTC program
• GTC program

ASS Captain food&beverage à Hilton
  • Autre
  • octobre 2003 à novembre 2009

Éducation

Baccalauréat, محاسبة
  • à جامعة الزقازيق
  • mai 2003

B.A of Commerce

Specialties & Skills

Type 2 Diabetes
Web 2.0
Library 2.0
WSS 2.0
Modula 2
- Ability to work in Team - Decision Making - Sales skills - Presentation Skills - Communication Sk

Langues

Anglais
Expert

Formation et Diplômes

• CTC program • GTC program (Certificat)
Date de la formation:
November 2011
Valide jusqu'à:
November 2011

Loisirs

  • Reading