alaa salah mohamed ali, Floor manager

alaa salah mohamed ali

Floor manager

Egyptair

Location
Egypt
Education
Bachelor's degree, geography
Experience
28 years, 0 Months

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Work Experience

Total years of experience :28 years, 0 Months

Floor manager at Egyptair
  • Egypt - Cairo
  • My current job since September 2020
deputy manger / senior travel consultant at egyptair
  • Egypt - Cairo
  • My current job since May 2012

- Ticketing.
- Reservation.
- Dealing with clients in all aspects of ticketing and reservation process.
- Solving all problems emerging from schedule delays.
- Convincing clients with the best routs and most convenient prices.

- training new staff on amadeus and customers services

supervisor ticketing and reservation at egyptair at EGYPT AIR
  • Egypt - Cairo
  • October 2004 to May 2012

- Ticketing.
- Reservation.
- Dealing with clients in all aspects of ticketing and reservation process.
- Solving all problems emerging from schedule delays.
- Convincing clients with the best routs and most convenient prices.

TRAVEL CONSLTANT at KANOO TRAVEL DUBAI
  • United Arab Emirates - Dubai
  • October 2003 to October 2004

- Ticketing.
- Reservation.
- Dealing with clients in all aspects of ticketing and reservation process.
- Solving all problems emerging from schedule delays.
- Convincing clients with the best routs and most convenient prices.

sales officer at EGYPT AIR
  • Egypt - Cairo
  • June 1996 to October 2003

- Ticketing.
- Reservation.
- Dealing with clients in all aspects of ticketing and reservation process.
- Solving all problems emerging from schedule delays.
- Convincing clients with the best routs and most convenient prices.

Education

Bachelor's degree, geography
  • at college of arts
  • June 1994

Geography of the world and the nature of the planet and the most important natural and human phenome

Specialties & Skills

Amadeus
Microsoft Office
Amadeus gds traning
Customer Service
ms office
amadeus reservation system
Work as team
knowledge of world geography
amadeus training
manual calculate air ticket refund and reissue
customer service
call center agent

Languages

English
Expert

Training and Certifications

Amadeus (Training)
Training Institute:
Amadeus trainer
certificates from aaco and egyptair (Certificate)
Date Attended:
June 1996
Valid Until:
December 2012