alaa salah mohamed ali, Floor manager

alaa salah mohamed ali

Floor manager

Egyptair

Lieu
Egypte
Éducation
Baccalauréat, geography
Expérience
27 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :27 years, 11 Mois

Floor manager à Egyptair
  • Egypte - Le Caire
  • Je travaille ici depuis septembre 2020
deputy manger / senior travel consultant à egyptair
  • Egypte - Le Caire
  • Je travaille ici depuis mai 2012

- Ticketing.
- Reservation.
- Dealing with clients in all aspects of ticketing and reservation process.
- Solving all problems emerging from schedule delays.
- Convincing clients with the best routs and most convenient prices.

- training new staff on amadeus and customers services

supervisor ticketing and reservation at egyptair à EGYPT AIR
  • Egypte - Le Caire
  • octobre 2004 à mai 2012

- Ticketing.
- Reservation.
- Dealing with clients in all aspects of ticketing and reservation process.
- Solving all problems emerging from schedule delays.
- Convincing clients with the best routs and most convenient prices.

TRAVEL CONSLTANT à KANOO TRAVEL DUBAI
  • Émirats Arabes Unis - Dubaï
  • octobre 2003 à octobre 2004

- Ticketing.
- Reservation.
- Dealing with clients in all aspects of ticketing and reservation process.
- Solving all problems emerging from schedule delays.
- Convincing clients with the best routs and most convenient prices.

sales officer à EGYPT AIR
  • Egypte - Le Caire
  • juin 1996 à octobre 2003

- Ticketing.
- Reservation.
- Dealing with clients in all aspects of ticketing and reservation process.
- Solving all problems emerging from schedule delays.
- Convincing clients with the best routs and most convenient prices.

Éducation

Baccalauréat, geography
  • à college of arts
  • juin 1994

Geography of the world and the nature of the planet and the most important natural and human phenome

Specialties & Skills

Amadeus
Microsoft Office
Amadeus gds traning
Customer Service
ms office
amadeus reservation system
Work as team
knowledge of world geography
amadeus training
manual calculate air ticket refund and reissue
customer service
call center agent

Langues

Anglais
Expert

Formation et Diplômes

Amadeus (Formation)
Institut de formation:
Amadeus trainer
certificates from aaco and egyptair (Certificat)
Date de la formation:
June 1996
Valide jusqu'à:
December 2012