Acting Team Leader
Gulf Bank
Total years of experience :21 years, 5 Months
2010 - Current: Acting Team Leader
Gulf Bank - Kuwait
• Playing a vital role in helping business run smoothly
• Make sure performance is kept to a really high standard
• Training and developing the team
• Completing paper work and handling complains
• Ability to plan and priorities work and other people
• Accuracy with record keeping
2007 - 2010: Sales Manager
M.H Al Shaya Co. Kuwait
• Fully follows line manager procedures.
• Working as an individual and as a team member.
• Provide customers with complete service and an enjoyable shopping.
• Maximizing the sales.
• Ensuring that the department is presented to company standards.
• Identifies and initials opportunities for add on sales, selling up/down, potential repeat sales.
• Customer understanding, quality orientation, fact finding thoroughness, attention to detail flexibility.
• Administration.
• Assesses customer needs, decides offers, solutions, information to satisfy these.
2005 - 2007: Customer Service / Sales and Marketing Manager
Siyanat for Home Maintenance - Lebanon.
• Leading outdoor sales team.
• Customer service training/ sales key.
• Dealing with up to 1500 contracts.
2004 - 2005: Account Manager
Extreme Group Dubai - UAE
• Meeting clients, briefs, preparing contact reports.
• Briefing creative team.
• Liaising between creative and client.
• Set the budget for the event.
• Send requests to supplier.Booking venues, preparing presentation.
2003 - 2004: Sales Coordinator
Alpha Tours Dubai - UAE
2001 - 2002: TS3 Degree - Business Management. (Sales and Trading Relations) Shouf Technical College - Lebanon.