Total des années d'expérience: 25 Années, 11 Mois
septembre 2019
A À présent
Sales Manager
à Vresso
Lieu :
Liban - Beyrouth
Establishing sales objectives by forecasting and developing annual sales quotas; projecting expected sales volume and profit for existing and new products. Sharing insight about brand movement with the suppliers. Stock management - PSI management. Negotiating deals & promotions with both the suppliers & the retailers to insure achieving set objectives. Managing a team of well trained and qualified staff that contributes to the department’s and company’s goals. Monitoring sales team in terms of daily routing, achieving monthly target. Supporting the sales team when needed in terms of market visits & closing deals. Training, mentoring & motivating the team for effective performance & the general growth of the company. Coordinating with the marketing department in terms of promotions, social media posts & marketing activities (both in-house and at retailers’). Frequently updating the activity calendar of upcoming events & promotions.
décembre 2016
A août 2019
Product Manager
à Antaki Group
Lieu :
Liban - Beyrouth
Managing the entire product life cycle from strategic planning to tactical activities. Correlating sales activities to match brand image and position. Conducting market studies and monitoring competitors’ activities. Communicating with the suppliers regarding orders, forecasts and market contribution. Handling purchasing, pricing, merchandising & social media marketing. Maintaining contact with all clients & insuring strong and long term relationships. Monitoring sales reports and subordinates activities. Monitoring money collection from the clients. Ensuring customer satisfaction by checking if proper sales and after sales service are done according to company standards. Briefing, training and coaching the sales force.
janvier 2015
A septembre 2016
Product Sales Manager - Coopers' Fire & Smoke Curtains
à SMC Interiors
Lieu :
Arabie Saoudite - Riyad
Handling incoming leads, market education, introducing the product to designers & consultants, providing technical support to contractors, following up with the technical department to providing accurate shop drawings for the projects, insuring that the installation is done in compliance with international standards, Coordinating with fire engineers until getting necessary approval from the Civil Defense.
juin 2013
A décembre 2014
Sales Consultant
à Badawi Group
Lieu :
Liban
• Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.
• Arranging meetings with potential customers to prospect for new business;
• Working with employees and providing guidance during tough situations to acquire appropriate resolution for the customer and the company.
• Following up with complaints or inquiries of customers, forwarding customer concerns to upper level management when required.
• Ensuring that all client information is precise and supervising the processing of payment.
• Arranging meetings with potential customers to prospect for new business;
• Working with employees and providing guidance during tough situations to acquire appropriate resolution for the customer and the company.
• Following up with complaints or inquiries of customers, forwarding customer concerns to upper level management when required.
• Ensuring that all client information is precise and supervising the processing of payment.
mai 2008
A août 2012
Trainer
à NBK
Lieu :
Koweït - Al Koweït
Product knowledge, system and soft skills training for the banks' employees and the new recruits.
Organizing workshops depending on the need.
On- job coaching for external locations.
Organizing workshops depending on the need.
On- job coaching for external locations.
septembre 2005
A avril 2008
Relationship Officer - Outdoor
à NBK
Lieu :
Koweït
Job consists of new customer acquisition and managing the accounts of the existing ones, offering both parties the Bank’s products and services.
Handling many major companies' banking services for all employees.
Handling many major companies' banking services for all employees.
janvier 2005
A août 2005
Sales Supervisor
à The Sultan Center
Lieu :
Koweït
Job consists of marketing, market development, key account management and sales of Small Home Appliances, Personal Care products and Toys of well-known international brands.
décembre 2000
A juillet 2004
Assistant Section Head.Sales department
à Alghanim Electronics
Lieu :
Koweït
Job consisted of team leading, product merchandising, Customer service and achieving optimum productivity from the team. Sales and product knowledge of section staff. Customer service, receiving customer problems and providing solutions regarding delivery and workshop
février 1998
A septembre 1999
Technician
à Teletrade Communication Co.
Lieu :
Liban - Beyrouth
Work consisted of installation and maintenance of PBX systems, faxes, money counters, CCTV, Videophone, and others.
octobre 1995
A janvier 1998
Salesman
à Michel Najjar Est.
Lieu :
Liban - Beyrouth
Sales and stock keeping.
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