Alan Christopher

• Developed and executed sales strategies that increased client acquisition by 30% over 2 years, expanding JEDEXs
footprint in both local and international markets.
• Built and maintained strong relationships with importers/exporters, shipping lines, and logistics partners to secure
long-term freight contracts and reduce turnaround times.
• Conducted detailed market research and competitor analysis, identifying growth opportunities that led to new
revenue streams in air, sea, and land freight services.
• Collaborated with operations and customer service teams to ensure on-time delivery and 100% customer
satisfaction, enhancing the companys reputation in a highly competitive market.
• Negotiated pricing and contract terms with clients and vendors, resulting in a 15% cost reduction while maintaining
service quality.
• Tracked and analyzed KPIs and sales performance using CRM tools, presenting monthly reports to senior
management to guide strategic decisions.
• Led end-to-end project coordination for large cargo shipments, ensuring compliance with customs regulations,
documentation standards, and safety protocols.

• Coordinated door-to-door import shipments across UAE and Oman by air, sea, and land, ensuring timely and
cost-effective delivery solutions.
• Handled customs clearance processes in the UAE, ensuring full compliance with local regulations and minimizing
cargo hold times.
• Prepared accurate costing and invoicing for all UAE-based operations, improving financial transparency and client
billing accuracy.
• Managed agent communications and coordination, securing competitive freight rates and maintaining smooth
operational flow across multiple countries.
• Delivered excellent customer service support across UAE and Oman markets, resolving shipment queries and
enhancing client satisfaction and retention.

• Prepared competitive freight rate quotations for air, sea, and land shipments by liaising with carriers, shipping lines,
and agents, ensuring timely and accurate submissions.
• Coordinated daily logistics operations, including booking, documentation, customs clearance, and cargo tracking,
ensuring on-time deliveries and zero shipment delays.
• Managed and updated rate sheets, tariffs, and service contracts, contributing to a 10% improvement in pricing
accuracy and profitability.
• Communicated with international agents and customers to resolve shipment issues, ensuring high client satisfaction
and repeat business.
• Maintained internal systems and shipment records in compliance with local and international shipping regulations
(INCOTERMS, HS Codes, etc.).