Alaa Hashim Ali Dawod Dawod, preventive maintenance technician

Alaa Hashim Ali Dawod Dawod

preventive maintenance technician

King AbdulAziz University

Lieu
Arabie Saoudite - Jeddah
Éducation
Diplôme supérieur, Information Technology
Expérience
5 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 2 Mois

preventive maintenance technician à King AbdulAziz University
  • Arabie Saoudite - Jeddah
  • mai 2021 à juin 2023

responsibilities of a maintenance department involve the coordination and supervision of the plant or facility's maintenance.

Customer Service Agent à MTN SUDAN
  • Soudan - Khartoum
  • février 2016 à janvier 2019

As Customer Service employee the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.

managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction

Éducation

Diplôme supérieur, Information Technology
  • à Almashreq University for science and Technology
  • décembre 2015

Graduation from Mashreq University of Science and Technology, Faculty of Computer, Department of Information Technology, in 2015 with a grade of very good.

Specialties & Skills

Microsoft Office
ERP CRM
Customer Service
Information Technology
Quick typing
Call Center
Customer Service
Microsoft Office
Problem Solving
Receptions
Writing
Teamwork
Speaking

Langues

Anglais
Expert

Formation et Diplômes

ILETS Certificate (Certificat)
Date de la formation:
August 2023
Basics of Electronics (Formation)
Institut de formation:
Almashriq univarcity
Date de la formation:
November 2019
CCNA course (Formation)
Institut de formation:
Sudacad telecommunications academy
Date de la formation:
January 2020

Loisirs

  • Quilting