Training Quality Control (Section Head)
Confidential
Total years of experience :18 years, 9 Months
- Ensuring implementation of Franchisor training quality policy
- Verifying training quality across the company
- Training quality assurance system in restaurants, company learning center as per Franchisor standards
- Training & developing Training team
- Functional alignment & training quality assurance
- Developing / revising training systems
- Assist in developing behavioral & leadership courses
- Developing KPI’S, annual goals & budget
- Supporting organizational structure with bench strength development plans
- Developing and managing annual training calendar & plans for successful implementation of career path
- Ensuring implementation of training curriculum on knowledge, skills & abilities enhancement programs
- Conducting Training for all levels of management
- Mentoring, coaching & motivating training team for productive team score
- Ensuring training systems implementation for preopening function
- Meeting of manpower training & development requirements
Organizing & coordinating all employee & personnel issues, vacations, screening and conducting interviews, coordinating recruitment activities & providing administrative support to Human Resources Manager in manpower planning, recruiting etc. Conducting orientation, assisting HR director in conducting soft skills training. Assisting in preparing annual training calendars. Arranging training space and facilities. Assisting GM in absence of Executive Secretary.
Handling reports, terminations, resignations, exit interviews, CV short listings, recruitment, arranging listening groups, sending feedbacks, getting feedbacks from store partners (employees) etc.
Visiting given segment Corporates, Submitting Prices, Completing targets, making deals etc.
Assist in recruitment
Arrange Meetings
Answer the calls and make calls on behalf of Dir. of HR
Handling All mails & distribution
Co-ordinate all programs
Co-ordinate all staff activities
Bachelor's Degree In Commerce
Computer's in Business & Management Hotel Operations & Management Tourism & Travel Agency Management