Logistics Assistant
Jorhan Trucking
Total years of experience :25 years, 5 Months
- engaged more in customer relations by delivering goods and merchandise from warehouse to the groceries all around Metro Manila.
- Provides high level of service to the client in order to obtain repeat business.
* Maintains the financial bottomline of the assigned outlet/branch by monitoring food cost, labor cost and semi variables.
* Ensures implementation of product and service quality standards.
* Oversees branch's implementation of policies and standard operation procedures.
*Monitor performance of the management team and rank and file as well.
*Participate in creating brand image by developing products that will enhance the customer to buy.
*Closely monitor cost of sales and manpower usage.
* General focus on store operations (delivery, take out and dine in segment)
* train and develop human resources
*Sales forecasting and make the restaurant profitable
*Ensures proper scheduling of staff in accordance to the expected work load and depending on the requirements.
*Ensures proper handling of equipments, prevents loss or damages to assets or goods.
*Ensures regular training with the objective to maintain the highest standards of service
*Coordinates between kitchen and restaurant.
*Responsible for the management of operating expenses and food costs
*Serves as a trainer or coaching needs for the subordinates.
*In charge of handling customer concerns and satisfaction.
*Generates sales performance and contribute sales target
*Ensures high standard of customer service is observe at all times
*Supervises the whole operation of the store.
*Leads the store in achieving performance target.
*Implement programs to improve over-all efficiency of store's operation.
*Recognizes and motivates restaurant team members.
*Ensure restaurant compliance to all restaurant safety, security and good housekeeping and sanitation requirements.
*Ensures that all facilities and equipment are properly maintained and accountable for the inventory of foods and small wares.
*Serves as a trainer and coaches team members on standard operating procedures.
*Implement local store marketing.