Specialist People Experience
talabat
Total years of experience :13 years, 0 Months
•Managing the regional onboarding program - growing eNPS scores from 85 in 2022 to 98 in 2023 across the region
•Designing and building regional onboarding website for local and relocating employees
•Building employee engagement surveys, providing data analysis and helping to shape the strategy - increasing participation by 9%
•Designing and leading manager’s training program for Peakon
•Designing employee engagement and wellbeing initiatives for 1000+ employees
•Partnering with multiple stakeholders to align programs and initiatives to help drive the engagement and growth of our employees
•Growing employee benefits package by adding more than 30 partnerships
•Creating social media content and employer branding - gaining 400k followers
•Workplace sustainability - implementing "no plastic" project, building budget and working closely with finance and procurement teams
My own company:
• Event planning and design within time limits
• Working with clients to identify their needs and ensure customer satisfaction
• Organizing facilities and details such as decor, catering, entertainment, location, equipment
• Managing website content
• Marketing
• Supporting team in all training activities, such as e-learning program'spreparation, Microsoft Teams meetings and LMS
• Customizing and implementing tools (surveys, content of e-learningplatform) to assess potential organizational and human risks related tochange deployment and analyze the various sources of data to createreports
• Supporting team to maintain trainees' learning progress and history
• Working in collaboration with HR and IT Teams to successfully launchnew processes, systems, and tools
• Participating in L&D department events and activities
• Working on MicroStrategy and data analysis projects withIT and L&D Teams
• Creating an employee retention program
• Training crew on board
• Briefing the cabin crew and delivering feedback withindividual development plan
• Writing flight reports and medical reports
• Providing leadership and manage the team during emergency situationsand daily tasks
• Delivering excellent customer service
• Researching potential candidates for position needed
• Be actively involved in recruitment by preparing job descriptionsand posting ads
• Ensure that emergency equipment is working
• Administer first aid when needed
• Greet passengers as they board the aircraft
• Putting up posters advertising the program and managing the website
• Organizing meetings and job fairs at universities
Preparation for a career in management with projects, people or organizations. Focused on international aspects of management including recruitment, personnel training and talent acquisition.
Gained education that integrates knowledge of economics management, marketing, finance, computer science and fundamentals of engineering
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