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aleksandra pandurska, Sales Associate

aleksandra pandurska

Sales Associate·Paris Gallery

United Arab Emirates

Bachelor's degree,

Work experience

Total years of experience: 11 years, 8 months

Sales Associate

March 2015 - Present

Paris Gallery

United Arab Emirates

March 2015 - Present

Welcoming customers as they enter and thank them as they leave
•Representing the store in a professional and positive manner
•Achieving all sales goals while providing outstanding customer service
•Using suggestive selling techniques to increase sales
•Providing advice to customers regarding particular products or services
•Providing information about new products, promotions and discount offers
•Maintaining sales records for inventory control
•Assisting in display of merchandising and price markdowns
•Taking care the customers needs while following company procedures
•Managing product returns and exchanges

Company industry:
Retail & Wholesale
Job role:
Sales

Hostess

February 2014 - February 2014

Bake beach Bistro

United Arab Emirates

February 2014 - February 2014

Accurately updating customer records with information.
•Responding to customers who have special communication needs, such as language difficulties or disabilities.
•Answering any queries quickly and efficiently.
• Able to respond and adapt to the needs of all customers.
•Performed inspections to identify any maintenance problems.
•Followed proper telephone etiquette.
• Answered phones, took messages and made reservations
• Gave quick and exact information and directions to guests
•Warmly greet guests and bid a tender departure and invite to visit again
• Find out the seating place of guests as per requirement

Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

Sales associate

October 2012 - December 2012

L'Oréal

United Arab Emirates

October 2012 - December 2012

Excellence in customer service
•Sales target achievement
•Product knowledge supermacy
•Providing beauty advice and tips for customers

Company industry:
FMCG
Job role:
Sales

Education

January 2012

January 2012

Bachelor's degree

United Arab Emirates

Education

Skills

CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
HABILIDADES DE COMUNICACIÓN VERBAL
Beginner
HABILIDADES DE COMUNICACIÓN VERBAL
Beginner
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
LANGUAGES
Beginner
LANGUAGES
Beginner
MANAGEMENT
Expert
MANAGEMENT
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
QUICK
Beginner
QUICK
Beginner
READ
Beginner
READ
Beginner
SALES
Expert
SALES
Expert
VENTAS
Expert
VENTAS
Expert

Languages

Bulgarian

Expert

English

Expert

German

Expert

Italian

Expert