Network Administrator
CPI Media Group
Total years of experience :19 years, 5 Months
• Support daily technical support activities for desktop, data, and server management
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Installing and configuring software, hardware and networks
• Identifying and solving any problems that arise with computer networks and systems
• Maintaining existing software and hardware and upgrading any that have become obsolete
• Monitoring system performance and troubleshooting issues
• Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies
• Budgeting for equipment and assembly costs
• Monitoring computer networks and systems to identify how performance can be improved
• Install hardware and peripheral components like disk drives, printers, keyboards and monitors.
• Load software packages such as networking components, operating systems, and office applications.
• Customize and adapt current programs to satisfy users’ needs.
• Set up a network system and provide technical support in the sites.
• Ensuring security and efficiency of IT infrastructure
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Install hardware and peripheral components like disk drives, printers, keyboards and monitors.
• Load software packages such as networking components, operating systems, and office applications.
• Customize and adapt current programs to satisfy users’ needs.
• Set up a network system and provide technical support in the sites.
• Ensuring security and efficiency of IT infrastructure
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.
• Provide technical assistance to all computer system users.
• Perform helpdesk jobs involving installation, maintenance, and upgrade computer technologies, software, and peripherals to all branches.
• Support the Research & Development team to validate data as new key technical systems and reports become available after development.
• Troubleshoot software and hardware failures and determine network problems.
• Diagnose and resolve incidents using documented procedures to perform responsibilities.