Alexandra Kaminskaya

- Manage the day to day operations of the clinic, including scheduling and oversight of clinic staff to ensure
optimal productivity
- Engage in counsel with patients and assist them with questions and concerns regarding the treatment
- Ensure high quality patient care through utilization of evidence based policies and procedures
- Manage all administrative duties and reports, including patient financials and billing
- Budget and Supplies: monitor and analyze budget and financial information and utilize all resources in an
effective and economical manner.
- Proactively identify and mitigate any issues that arise
- Comply with Health and Safety Legislation within the workplace.
- Provide regular reports and feedback to senior management
- Work within the policies and procedures agreed by the practice and adhere to the agreed clinical
protocols and guidelines.
- Have a good working knowledge of current infection control procedures, complaints, accident
reporting, waste management, storage, and administration of drugs.
- Oversee the upkeep and maintenance of the clinic
- Manage a staff team of 30 full- and part- time employees
- Setting up new clinic
Achievements:
- Successfully managed the daily operations of a clinic with over 30 staff member, ensuring efficient
and high-quality patient care while maintaining 97% patient satisfaction rate.
- Designed and implemented a new scheduling appointment process, resulting in a 50% reduction in
patient wait times and a 20% increase in daily appointment
- Designed and implemented cost-saving measures that led to a 17% reduction in G&A Expenses.
-Spearheaded a staff training program that improve efficiency and productivity, leading to a decreasing in
patient complaints and a reduction in staff turnover within the one year.
- Designed and implemented measures that led to an 18% reduction in insurance rejection