Senior Operations Coordinator
XAL -worldwide lighting company
Total years of experience :7 years, 8 Months
Provided Strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures.
Created orders trough XAL system, organized international shipments, I have tracked orders and resolved issues related to delivery process.
Responsible for the weekly and monthly sales reports using Microsoft Excel.
Purchased materials, planned inventory and control cost, stock control and functional area inventory, identified and resolved any issues in the production department.
Managed the booking system, updated or rescheduled the meetings in the Showroom.
Worked closely with different contractors and provided them copy quotes for different projects.
Build alliances and partnerships with other organizations.
Act as first point of contact when working front office, also responsible for filling weekly, monthly documents and running daily operations trough the booking system, Microsoft Excel and Payments systems.
Managed the budget and financial resources of the business.
Responsible for ordering the facility's medical supplies.
Designed and implemented business strategies to help the clinic meet organizational goals.
Identified and dealt with problems and issues that arise to ensure the smooth running of the office and department, by attending and contribute to the meetings also establishing and maintaining relationships with clients or other partners, such as by attending social events or giving presentations at conferences.
Provided training for the new employees and making sure that everyone accomplished and accommodate patient's needs and requests.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Managed daily operations trough the booking system, Microsoft Excel and Payments system.
Document expenses and hand in daily, weekly and monthly reports.
Operated office equipment such as copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Learnt to operate new office technologies as soon as they were developed and implemented.
Received inquiries and coordinated internally with the concerned personnel in the organization to provide necessary clarifications.
Answered the telephone calls and gave the required information to the callers or directed the calls to the concerned person and placed outgoing calls.
Completed forms in accordance with company procedures.
Assisted with project coordination and ensure deadlines are met.
Checked frequently the levels of office supplies and place appropriate orders