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Alfred Kassab, Head of Operations

Alfred Kassab

Head of Operations·Who’s Cookin’ DMCC

United Arab Emirates

Master's degree, International Hospitality and Service Management

Work experience

Total years of experience: 12 years, 9 months

Head of Operations

March 2017 - Present

Who’s Cookin’ DMCC

United Arab Emirates

March 2017 - Present

Who’s Cookin’ DMCC is a start-up F&B company in JLT with an International home cooked food concept.
Main Responsibilities are:
-Establish a completely new business, design and implement the process to operate it.
- Responsible to coordinate and oversee the team insuring the highest standards are met.
- Develop and maintain working practices in line with current food hygiene regulations and that all team members are trained in this area.
- Handling all paper work in regards to the employees (Visa, insurance, PIC etc) as well as the papers in regards to the trade license and all other.
- Implementing and handling the accounting and finance of the company alongside the audit firm.
- Develop and change the menus according to the new trends and events to the suit the clientele.
- Constantly review and improve process and supplier selection.
- Develop and maintain operational procedures.

Job role:
Management

operations manager

March 2016 - August 2016

Hyatt

Dubai, United Arab Emirates

March 2016 - August 2016

Manager of 2 outlets

Company industry:
Hospitality & Accomodation
Job role:
Management

Restaurant Manager

July 2015 - August 2015

Boardwalk restaurant, Al Wasl hospitality

United Arab Emirates

July 2015 - August 2015

Creating Christmas and New Year’s Eve events that exceeded all previous revenue achieved.
- Expanding the Traiteur and Terrace Friday champagne brunch by meeting with the suppliers to get better support and by implementing new ideas to lower the cost while creating a better guest experience.
- Agreeing and managing the budget P&L.
- Creating new beverage menu lists that is suitable for both outlets as well as handling the beverage of the hotel
- Working closely with the marketing team to find innovative methods to market the business.

Job role:
Management

Manager

September 2012 - June 2015

Atlantis

Dubai, United Arab Emirates

September 2012 - June 2015

Manager of Nassimi beach and events such as Sandance and other

Company industry:
Hospitality & Accomodation
Job role:
Management

Education

University of Glion

November 2019

November 2019

Master's degree, International Hospitality and Service Management

Switzerland

,

AUL university

November 2019

November 2019

Bachelor's degree, Business Administration

Lebanon

in

Lycee Franco LibanaisNahr Ibrahim

January 2005

January 2005

High school or equivalent, Biology

Lebanon

French Bac, Speciality

Skills

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Hotels
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Hotels
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Music
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Music
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Catering
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Catering
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French
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French
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MARKETING
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MARKETING
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ACCOUNTANCY
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ACCOUNTANCY
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CONCEPT DEVELOPMENT
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CONCEPT DEVELOPMENT
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CUSTOMER RELATIONS
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CUSTOMER RELATIONS
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FINANCE
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FINANCE
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INSURANCE
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INSURANCE
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BUDGETING
Beginner
BUDGETING
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CONTENT MANAGEMENT
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CONTENT MANAGEMENT
Beginner
LEADERSHIP
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LEADERSHIP
Beginner
MANAGEMENT
Beginner
MANAGEMENT
Beginner
French
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French
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Music
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Music
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Hotels
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Hotels
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