Algene Gumba

Responsibilities:
• Received calls from parents regarding school inquiries.
• Welcoming parents and visitors when they visit the school.
• Served as Principal’s admin assistant for paper works.
• Served as Teacher Assistant when needed in the class room.
• Assist and guide the students’ needs.

Responsibilities:
• Greet and make initial questions to the caller, Name & purpose for calling, etc.,
• Ask the contractor or clients caller to whom they want to talk to.
• Set appointment for applicants prior to coming for interview or meetings.
• Prepare Daily, Weekly and Monthly Reports.
o Check all the staffs who is in or off for the day and put remarks if I have received information from them.
o SendindirectstaffupdatetoDubaiOffice
o To reconcile the new joiner & demobilize for the month. Send email per project
(Projects, Energy & Infra) confirming the HC for the month, set a deadline when they
need to confirm (chase them to confirm the HC).
o SendemailtoAM’stoupdatetheMMRspeciallytheBD&HSEsection. o SendtheMMRtoGSOonthelastdayoftheSubmissiondate.
o SendMMRofBrunelQatar, Dubai, Kuwait&IndiaandDubai
o ProvideMMRcopieseachentity(BrunelQatar, Dubai, Kuwait&India).
• Received all the document/s (Invoices, QID’s, Qpost, from camp, etc., ) and log in to the register book and distribute to the concern person.
• Received Debit Card & Credit card and register before giving to the owner.
• Received Q-post mails & parcel and distribute accordingly to project.
• Ticket Booking, Tracker and Invoices
o To get quotation from accredited agency for all ticket booking request receive from Operations.
o Making sure when booking the ticket, need to check the leave application if sign by supervisor.
o MobilizationandDemobTicketbooking
o Registeralltheticketissuedintickettrackermasterfile
o Keepalltheticketsandinvoicesprintedreadyforsubmissiontotravelagency.
• Monitor Annual & Sick leave of employees to submit their leave applications
• Update the Annual leave and Sick leave tracker
• Maintain Inventories, Kitchen and Office Supplies
• Keeping the delivery note with the PO and submit to finance once invoice received (Register
in Logbook).

Responsibilities:
• Prepare daily reports and submit to the Manager
• Prepare all sales invoices received from client and summarize for submission.
• Prepare quotations base on the client requirements and request, the salesman will review
the price before sending to the clients for the offer.
• Received/Answering calls from client for their inquiries
• Office document filing
• Keep records for all documents, sales invoice and delivery of materials
• Maintain and book meeting schedule of manager to client.

 Helping guest to make reservations by email or telephone.
 Receive guests to the hotel by greeting them warmly and attending to their inquiries and also answer inquirers over the phone.
 Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effective immediately to avoid confusion.
 Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
 Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
 Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean always to avoid rowdiness.
 Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
 Report issues of maintenance and malfunctioning appliances to the manager for quick repair to ensure guests comfort and satisfaction.

Helping guest to make reservations by email or telephone.
•Welcoming people to the hotel.
•Checking guest in and out and issuing keys.
•Answer queries and deal with complaints.
•Answering questions and meeting the needs of guests during their stay.

Responsibilities as Service Crew

•Present menu, take order, suggest and recommend appropriately.
•Attend and respond to guests’ needs promptly and professionally.
•Present bills to diners, collect payment and give to the cashier, return change or credit card to diners.
•Perform general housekeeping and cleaning duties; including sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-keeping of rest room.

Helping guest to make reservations by email or telephone.
•Welcoming people to the hotel.
•Checking guest in and out and issuing keys.
•Answer queries and deal with complaints.
•Answering questions and meeting the needs of guests during their stay.

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