alhanouf almuqati

Updating hotel room rates online season and off season.
•Arranging flights
•Determining clients’ needs and suggesting suitable travel packages
•Maintaining relationships with key persons
•Collecting and processing payments
•Keeping clients up to date with any changes
•Dealing with complaints or refunds

Checking passengers in for flights
• Re-routing or re-booking passengers whose flights have been cancelled or delayed
• Assisting disabled passengers or those travelling with young children
• Giving passengers up-to-date information on flights
• Assisting passengers with all enquiries, including lost or delayed baggage
•Assisting staff in carrying out security checks as and when the situation arises
• Delivering high levels of customer service to passengers and those travelling through the airport
•Handling all the loading and uploading of passenger bags from the aircraft
• Helping direct passengers on to and off the aircraft
• Directing landed aircraft to taxi spots
•Providing services such as steps from the aircraft for passengers and crew to disembark the aircraft