Sales Executive
Petroleum Machinery & Technical Equipment
Total years of experience :15 years, 9 Months
listening to customer requirements and presenting appropriately to make a sale
maintaining and developing relationships with existing customers in person and via telephone calls and emails;
cold calling to arrange meetings with potential customers to prospect for new business;
responding to incoming email and phone enquiries;
acting as a contact between a company and its existing and potential markets;
negotiating the terms of an agreement and closing sales;
gathering market and customer information;
representing their company at trade exhibitions, events and demonstrations;
negotiating on price, costs, delivery and specifications with buyers and managers;
challenging any objections with a view to getting the customer to buy;
advising on forthcoming product developments and discussing special promotions;
creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
liaising with suppliers to check the progress of existing orders;
checking the quantities of goods on display and in stock;
recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
* Sales & Customer Service Representative
Syriatel Telecommunication (SYRIA) June 2012 till date
* Accounts Represantative
Discussing the customers' needs and advising them on the most suitable vehicle.
Discussing the features of different vehicles and what would suit the customer best.
Arranging test-drives.
Negotiating the sale price, including any ‘trade-in’ value for customers' old cars.
Working out finance arrangements, including cash payments and car loans.
Highlighting extra products to customers, such as accessories or after-sales service.
Completing related paperwork and pre-delivery inspections.
Updating stock lists, placing orders for new cars from manufacturers and buying in used cars.
Keeping existing and potential customers informed about new vehicles and deals.
Al-Kawaja Group (Syria) July 2008 to April 2010
* Marketing at Sewar for Advertising (SYRIA)
Sewar for advertising (SYRIA) January 2007 till septemper 2007
Bachelor Degree in Economics - Accountancy specialty/Tishreen University- Lattakia-Syria.