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1 Aug 13-Present Jaula Spa & Club Team Leader
Grand Hyatt Doha Hotel, Doha (Qatar)
http://doha.grand.hyatt.com/en/hotel/home.html
Main Duties: Work with Recreation Manager to formulate and implement plans to maintain the up most levels of service to our members, guests in the Club designated areas
Maintain monthly inventory and stocking of all materials/chemicals pertaining to the Club area
Assist in the operations of all spa departments
Work with the Recreation Manager in the formulation of plans for projects and other areas
Assist in the administration and implementation of staff training in all aspects of the Club's operations
i.e. Business telephone usage, Guest relations, Club services and retail sales
To ensure clients-comfort at all times
Administrative Duties: Monitor and effectively control departmental payroll
Development and adherence of Standard Operating Procedures Manual
To conduct weekly/monthly departmental communication meeting and to represent department in weekly Club departmental meetings

Business or sector Fitness and Spa

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To conduct weekly/monthly departmental communication meeting and to represent department in weekly Club departmental meetings

Business or sector Fitness And Spa

30 Oct 11-1 Aug 13 Guest service Officer
Grand Hyatt Doha Hotel, Doha (Qatar)
http://doha.grand.hyatt.com/en/hotel/home.html
Main Duties: Work with Recreation Manager to formulate and implement plans to maintain the up most levels of service to our members, guests in the Club designated areas
Maintain monthly inventory and stocking of all materials/chemicals pertaining to the Club area
Assist in the operations of all spa departments
Work with the Recreation Manager in the formulation of plans for projects and other areas
Assist in the administration and implementation of staff training in all aspects of the Club's operations
i.e. Business telephone usage, Guest relations, Club services and retail sales
To ensure clients-comfort at all times
Administrative Duties: Monitor and effectively control departmental payroll
Development and adherence of Standard Operating Procedures Manual

1 Feb 09-22 Jul 11 Algotherm Spa Supervisor
Steigenberger Aldau Beach Hotel, Hurghada (Egypt)
http://www.steigenbergeraldaubeach.com/
Main Duties: Work with Spa director to formulate and implement plans to maintain the up most levels of service to our members, guests in the spa designated areas
Conduct daily inspections of correct chemical balance of pools
Maintain monthly inventory and stocking of all materials/chemicals pertaining to the Club area
Responsible for the efficient training of all Club Technicians in all aspects of job tasks
Maintain equipment for operations and personal equipment in safe working order
Administrative Duties: Maintain the facility in peak condition at all times while adhering to all aspects of the operations
budget, including payroll
To maintain accurate records as required by hotel and provincial regulations.
To ensure employees have a complete understanding of and adhere to the hotel's policy relating to safety

22 Feb 07-1 Feb 09 Guest service Agent
Steigenberger Aldau Beach Hotel, Hurghada (Egypt)
Main Duties: Greet members and guests in a friendly and efficient manner
Provide information and literature of facility in person and via telephone.
Treatment bookings/scheduling
Handling and filing the membership
Operate Point of Sale system

28 Jul 02-22 Feb 07 Beach and Club Leader
Hilton Hurghada Resort, Hurghada (Egypt)
http://www.hiltonhotelsmea.com/hotel/Hilton-Hurghada-Resort


Business or sector Recreation