Business Support Officer
Trolley
Total years of experience :10 years, 1 Months
I work closely with senior managers to present findings and recommendations to clients.
I am charged with proactively seek out new opportunities, maintaining a portfolio of partners for repeat business, and instrumental in providing technical, business and industry support to clients
delegating certain customer enquiries to specific teams.
Managing a large number of incoming calls and emails
Managing customers’ accounts.
Keeping a record of customer interaction and details of actions taken.
Communicating with internal teams to discuss sales targets.
Generating sales leads, building sustainable relationships where necessary.
Reporting back on results
Business proposals for new and existing customers, strong customer, relationships to generate a high volume of prospective clients.
Manage customer calls and appointments effectively for new opportunities.
Participate in industry forums, client discussions, and conferences as a representative of the organization.
Creating and activating drivers accounts through the admin panel.
Monitoring coming orders and preparing detailed reports for trip details
Instruct students about the structure and content of the
English language.
Teach students the spelling of words, and their
meanings.
Oversaw front desk operations for day shift
Completed administrative tasks when manager was unavailable
Supervises front desk staff
Reporting to management and performing secretarial duties.
Processing, typing, editing, and formatting reports and documents.
Filing documents, as well as entering data and maintaining databases.
Liaising with internal departments and communicating with the public.
Directing internal and external calls, emails, and faxes to designated departments.
Arranging and scheduling appointments, meetings
courses: Member of Student Alliance for Business Management and Administration Business English Bachelor Certificate