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Ali Mohammed Albaba, Assistant Manager

Ali Mohammed Albaba

Assistant Manager·ABDUL RAHMAN SAAD AL RASHID & SONS CO – ARTAR

Saudi Arabia

Bachelor's degree, Bachelor of Technology - BTech, Information Technology

Work experience

Total years of experience: 15 years, 0 months

Assistant Manager

November 2022 - May 2024

ABDUL RAHMAN SAAD AL RASHID & SONS CO – ARTAR

Riyadh, Saudi Arabia

November 2022 - May 2024

In charge of making sure that everything runs smoothly at the restaurant. Responsible for selecting, developing, and managing employees as well as overseeing inventory ordering processes to create maximum profit margins on every dish served.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Sales Associate

December 2020 - November 2022

Elite Food Catering

Riyadh, Saudi Arabia

December 2020 - November 2022

Attend to incoming calls for information and quotes on catering services and associated costs.
Reply to emails by providing prospective and existing customers with information regarding available slots and timelines.
Produce sales based on leads via incoming and outgoing calls and set up appointments to meet with interested parties.
Gather necessary information such from clients, wedding planners and meeting planners to assist in menu planning, floor plans, room setup and décor.
Coordinate each events pre-planning details to ensure that it is successfully completed.
Coordinate menus, staffing requirements and implementation of all food and beverage events, including preparation and distribution of specifications sheets and catering schedules.
Interact with sales, kitchen, vendors and competitors to ensure constant guest satisfaction.
Monitor status of event files on a daily basis and notify managers of any past due accounts.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Executive Sales Representative

January 2019 - December 2020

YASH Technologies

Riyadh, Saudi Arabia

January 2019 - December 2020

Work towards achieving the company goals set out in annual sales plan for Saudi region.
Liaise with internal demand generation team and work on "Prospect to Lead" cycle.
Work closely with various internal service lines on "Lead to Closure" cycle
Participate in various technology events representing YASH and its service lines.
Responsible for planning & executing GTM plans in Saudi working with the Country Manager.
Leverage existing relationships in the marketplace see the possibilities account mining.
Market & position a wide range of service offerings from YASH.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Restaurant Supervisor

April 2016 - January 2019

M. H. Alshaya Company

Al Kuwait, Kuwait

April 2016 - January 2019

Babel restaurant (Lebanon, Kuwait, Qatar)
Providing an exceptional guest service experience. Taking orders and delivering food. Setting up and packing down the restaurant. Ensuring you have knowledge of all food and beverage items on the menus. Include helping the host/hostess assign waitstaff tables. Talking to patrons to ensure they have a good experience Handled customer complaints with empathy and composure.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Call Center Agent

April 2014 - April 2016

Zaatar W Zeit - Cravia

Riyadh, Saudi Arabia

April 2014 - April 2016

Providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities

Company industry:
Hospitality & Accomodation

Information Technology Support Specialist

June 2009 - March 2014

World Safety

Beirut, Lebanon

June 2009 - March 2014

Installed and serviced electronic alarms, access control systems, and CCTV.
Installation service of commercial alarm systems.
Troubleshooting and repair of various systems.
Knowledgeable of power tools and most hand tools.
Familiar with some basic computer programs.
Read blueprints or technical diagrams.
Install and maintain wiring, control, and lighting systems.
Inspect electrical components, such as transformers and circuit breakers.
Identify electrical problems with a variety of testing devices.
Repair or replace wiring, equipment, or fixtures using hand tools and power tools.
Direct and train workers to install, maintain, or repair electrical wiring or equipment.

Company industry:
Installation & Technical Services

Education

CIS University

June 2014

June 2014

Bachelor's degree, Bachelor of Technology - BTech, Information Technology

Lebanon

GPA (point): 14 out of 20

GPA (point): 14 out of 20

Skills

Customer Care

Expert

Start up Operations

Expert

Technical Service

Expert

Deadline Management

Expert

Teamwork

Expert

office work

Expert

CONTROL SYSTEMS

Expert

ELECTRICAL WIRING

Expert

TRANSFORMERS (ELECTRICAL)

Expert

TROUBLESHOOTING (PROBLEM SOLVING)

Expert

INSTALLATION

Expert

EMPATHY

Expert

LEVERAGE

Expert

PLANNING

Expert

MENU PLANNING

Expert

PROFIT MARGINS

Expert

office management

Expert

operation

Expert

office administration

Expert

purchasing

Intermediate

problem solving

Expert

negotiation

Expert

restaurants management

Expert

staff training

Expert

supervising

Expert

CALL CENTER

Expert

CLARIFY

Expert

COM

Expert

HIRING

Expert

LEADERSHIP

Expert

ORGANIZATIONAL SKILLS

Expert

POLICY ANALYSIS

Expert

QUALITY

Expert

RESEARCH

Expert

SUPERVISORY SKILLS

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Foundations of Cybersecurity
Play It Safe: Manage Security Risks

Training
Python
machine language
Jan 2022