Administrative Assistant
Alghanim International
Total years of experience :12 years, 0 Months
provide support to managers, other employees, and office visitors by handling a variety of tasks in order to ensure that all interactions between the organization and others are positive and productive. These professionals may also be referred to as Administrative Coordinators or Administrative Specialists.
Taking care of all Telex transfers "TTLI, TTLN", CBK Transactions, Salaries.
Assistant branch manager, Responsibility of branch all transactions in both ways Operational and Customer Services.
Retail banking, financial matters, accounts, loans, credit cards and private banking
Key Responsibilities:
• Maintaining and reconciling all records associated with transactions, monitoring/reporting suspicious transactions. Ensuring accurate record-keeping and providing periodical reports for the same to senior management.
• Ensuring all service clauses are duly adhered to and all complaints are addressed within reasonable time frame; ascertaining discrepancies are accounted and reversed or rectified on the same day.
• Establishing overall directions for new tellers, directing process flow and upholding standards in the branch to deliver targeted results.
• Resolving complaints by performing required action and ensuring that appropriate changes are made to resolve issues faced by customers.
• Keeping records of customer interactions and transactions, recording details of inquiries, complaints and comments and actions taken to cater the same.
Teller
at Burgan Bank
Location: Kuwait
Company Industry: Financial Services
Job Role: Accounting/Banking/Finance
September 2012 - Present
Key Responsibilities:
• Maintaining and reconciling all records associated with transactions, monitoring/reporting suspicious transactions. Ensuring accurate record-keeping and providing periodical reports for the same to senior management.
• Ensuring all service clauses are duly adhered to and all complaints are addressed within reasonable time frame; ascertaining discrepancies are accounted and reversed or rectified on the same day.
• Establishing overall directions for new tellers, directing process flow and upholding standards in the branch to deliver targeted results.
• Resolving complaints by performing required action and ensuring that appropriate changes are made to resolve issues faced by customers.
• Keeping records of customer interactions and transactions, recording details of inquiries, complaints and comments and actions taken to cater the same.
Key Responsibilities:
• Oversaw/ provided personalized, friendly and efficient cashiering service, meeting customer needs and seeking opportunities to extend/develop customer relationships.
• Ensured the integrity and the security of funds and financial records from unauthorized access.
• Handled cash/ cheque payments and receipts, responded to queries, liaised with designated officials within the department and customer representatives.
• Performed all responsibilities associated with the disbursement/ replenishment of cash reserves.
Wireless Technician : Certificate This qualification reflects the role of a technical specialist, with high level skills and knowledge in telecommunications and information technology (IT) networks using internet protocol (IP) systems. An individual in this role can install, test and commission voice and data communications networks in medium to large enterprises using next generation networks technologies. They canprovide specialist technical support in monitoring and administering the installation and upgrade of large telecommunications and IT networks including local area networks (LAN) and wide area networks (WAN), IP based protocol systems, voice over internet protocol (VoIP) and unified communications networks, secured networks, cellular mobile networks, microwave systems, wirelessand wired line networks, databases, routers, switches and servers. The following specialisations can be achieved through selection of specific units of competency: Management Network Engineering Optical Networks Radio Communications.