Administrative Coordinator
Council Of Ministers General Secretariat _ Al Jahra governance
Total years of experience :13 years, 10 Months
i am currently a consultant for a home business food company that is about to enter the market soon.
my role is basically consulting the business with management consultation to advice the with the proper steps that need to be taken in order to achieve success
skills gained:
-Creativity
-Responsibility
-Leadership
-Spirit of competition
-Self confidence
-Decision Making
-Planning
I managed to establish my own fashion company where i managed to create a Kuwaiti brand in the fashion industry.
skills gained:
-Creativity
-Responsibility
-Leadership
-Spirit of competition
-Decision making
-Customer loyalty
i worked for Zain as a mystery shopper where i used to visit several branches and evaluate employees performance
Skills gained:
-Quality control
-Managing people performance
-following policies and procedures
-maintaining customers satisfaction
i was a Salesman at one of Alshaya Franchise store (H&M)
Skills gained:
-Communication
-Teamwork
-Customer care
i was a sales man at one of Al-Shaya franchise store (NEXT)
skills gained:
-Communication
-Team Work
-Customer Care
i was a salesmen at eureka Electronics
Skills gained:
-Communication
-Team Work
-Customer care
-Knowledge about different type of electronic equipments
my role was to issue visa for visitors in Kuwait
skills that i gained:
-Following policies and procedures
-Communication
-Team work
-Customer Care
basically I was a coach trainer for ice skating beginners
skills Gained : ( customer service )
2011 University Of Tasmania Diploma of Management GPA 3.13 Some of the units I have completed: Unite Name: Manage people performance it's about understanding the key of motivational theories, interpersonal communication skills and coaching techniques (skills gained: allocate work, assess performance, and provide feedback.) Unit Name: Ensure Team Effectiveness It is about how to be part of a team and how important it is to add the maximum effort in order to reach the team goals and values. (skills gained: effectively participate in a team environment. Problem solving, decision making, goal setting delegation and communicating with the group, leadership and group effectiveness
Some of the units I have completed: Unite Name: Manage Quality Customer Service It is about the functions of various customer relations system and on the need to develop pro-active approaches to service quality issues. (Skills gained: communication, ethics and good business practices) Unite Name: Provide leadership Across the Organization This unit is about exploring the leadership context of the organizational mission in a small to medium sized organization or to a business unit in a large organization. Understanding the role of senior managers in inspiring and motivating others to achieve organizational goals (skills gained leadership, problem solving, motivating, helping others.