Mohamad Ibrahim Shaker khlaif

• To attend performances and other events as required out of normal office hours.
• To support the company's archive function by archiving relevant marketing material.
• To manage and maintain positive relationships with venue staff and media partners.
• To support the overall marketing objectives of company both externally and internally.
• Provide regular information where necessary to assist with the compilation of reports for company.
• Supply sufficient information to the marketing manager to enable effective budgetary control of specific areas of activity.
• Maintain liaison with external and internal suppliers, assisting in commissioning and delivery of marketing material.
• Provide accurate and creative copy writing and proof reading skills as directed by the marketing manager and working to pre-agreed deadlines.

: • Answer calls professionally
• Respond to customer inquiries
• Research required information using available resources
• Handle and resolve customer complaints
• Provide customers with product and service information
• Enter customer information
• Process orders, forms and applications
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Complete call logs
• Produce call reports
• Answer staff questions in person and via phone on all company supported applications.
• Troubleshoot computer problems.
• Determine source of computer problems (hardware, software, user access, etc.)
• Advise staff on appropriate action.
• Serve as liaison between staff and the technology department to resolve issues.
• Work one-on-one with staff on application projects.
• Provide recommendations on company application purchases.
• Document resolutions for future reference

❖ Since 2008 as Interpreter with British Army in Iraq, American United Group - Kuwait - Iraq.
Interpreters and participate in language interpretation activities that pertain primarily to non-intelligence functions (listening, reading or speaking)
• Bidirectional consecutive interpretation, target language to English and English to target language using phraseology selected to preserve the original intent,
• Interviews friendly non-English speaking civilians such as police, clergymen, and other citizens to obtain information of military value
• Under supervision of counterintelligence specialist, may assist in interrogation of enemy personnel and translation of routine non-technical correspondence and documents.
• Provide interpreter support to the Civil Affairs Officer.
• Phrases ideas to avoid language that is stilted, unnatural, and difficult to understand
• Assist British Army in Iraq in translation all documents and individual.

• Receptionist & Welcoming the Visitors of Public Authority for industry from all countries.
• Arranging and coordinating the internal and external conferences and meeting.
• Prepare Minutes of Meetings
• Manage all incoming and outgoing correspondence.
• Prepared memos, letters and other documents using Microsoft Office
• Maintaining a proper filing system
• Handling all office Calls
• Prepared daily and weekly Agenda for the Manager
• Arranging & Scheduling all manager meeting
• Air Flight & Hotels Reservations
• Updating Manager for all reports generated by all Department
• Coordination with all departments
• Assist in other duties as and when required by the management