Service Engineer
Gulf Power and Marine
Total years of experience :4 years, 6 Months
Managing Saudi Aramco services contracts.
Invoicing Saudi Aramco services based on the procedures and
uploading all invoices to the portal.
Receiving customers RFQs and generating offers accordingly.
Processing customers' POs in the company ERP systems.
Participating in safety and quality of services by building
Standard Operating Procedures (SOP) for all of the company's
service departments.
Generating periodical infographics sales reports to assess the
performance of company's departments.
Scheduling service engineers based on the scope of work requested by customers.
Analyzed and assessed the current state of the company.
Strategically planned possible solutions to solve a facility management issue and an inventory issue with the suppliers.
Forecasted the demand of products/scheduled order dates for products to overcome the inventory control issue.
Used different lean manufacturing tools to create a better work flow and visual work place in the company.
Optimized employee production through writing a manual handbook and Standard Work Procedures (SOPs).
Provided insights about the best online E-commerce softwares.
Used Microsoft Access (MS) to implement relational schema, design a graphical user interface (GUI) and develop queries to report on data from Cherriots, the public transit agency for the Salem, OR, region.
Designed and built a soccer robot to compete in American society of mechanical engineers (ASME) competition under ASME rules.
-Identified Project Deliverables
-Used Quality Function Deployment (QFD) Method
-Generated and Evaluated Conceptual Design Solutions
-Prototype Testing
-Produced a Product that Meets Functional Requirements
-Produced a Product with Originality and Aesthetic
-Performed in the Competition
Dual Major with Industrial Engineering