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Ali Ibrahim , Customer Service Representative

Ali Ibrahim

Customer Service Representative·Crystel

Jordan

Bachelor's degree, Business And Economics

Work experience

Total years of experience: 0 years, 4 months

Customer Service Representative

September 2022 - December 2022

Crystel

Amman, Jordan

September 2022 - December 2022

Responsibilities:

-Build sustainable relationships and trust with customer accounts through open and interactive communication

-Provide accurate, valid and complete information by using the right methods/tools

-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

-Follow communication procedures, guidelines and policies

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Administration

Education

The Hashemite University

January 2023

January 2023

Bachelor's degree, Business And Economics

Jordan

GPA (point): 2.86 out of 4

GPA (point): 2.86 out of 4

Academic History Hashemite university financial economics| School of business February 2019 January 2023 - Member, eye on future - Member, American corner at HU

Skills

Self Confidence

Expert

Sales

Expert

Communication Skills

Expert

Problem Solving

Expert

Customer Service

Expert

prolem solving'

Intermediate

Customer Relationship Management (CRM)

Intermediate

Empathy

Expert

customer service

Expert

communication skills

Expert

good listener

Expert

Languages

Arabic

Native Speaker

Hobbies and interests

Video Gaming