Ali Baalbaki

• Provided personalized customer service by advising clients on apparel, sizing, performance features, and product suitability.
• Achieved and exceeded sales targets through effective product presentation, upselling, and cross-selling techniques.
• Handled point-of-sale transactions accurately, including cash handling, card payments, and receipt issuance.
• Managed merchandise display, stock replenishment, and store organization to ensure an appealing retail environment.
• Assisted with inventory control, including stock counts, receiving new shipments, and reporting shortages or discrepancies.
• Maintained in-depth knowledge of athletic wear materials, durability, and performance benefits to support informed
purchasing decisions.

• Promoted and sold a wide range of tobacco products for over 4 years and 7 months, maintaining in-depth knowledge
of brands, blends, and regional customer trends.
• Successfully handled alcohol sales for 1 year, upselling high-end spirits, wines, and liqueurs while ensuring legal
compliance and customer satisfaction.
• Delivered outstanding customer service to international travelers by recommending premium tobacco and alcohol
products based on preferences and regulations.
• Exceeded monthly sales targets consistently across both product categories through persuasive communication and
product expertise.
• Maintained attractive product displays and ensured proper stock rotation and replenishment in high-traffic retail zones.
• Built strong customer loyalty by offering product recommendations and engaging storytelling around brand heritage.
• Managed point-of-sale operations, including billing and tax-free claims in accordance with airport and customs regulations.
• Conducted regular inventory checks, reported discrepancies, and ensured accurate stock levels for smooth operations.