Call Center Agent
KFC
Total years of experience :15 years, 11 Months
To take calls from the customers with there orders for the meals they want to have.
to take the customers calls and deal with there problems
Dealing with customers and answer there questions regarding the Internet connections.
Installing the system for new users
Taking cache backup every month
Installing scanners that’s suitable for the program
Adding new data entry and tables for the new users on the program
Dealing with different type of problems that faces the users (Archive imaging system) OCR Operator.
Eyes and hands form program - Scanning (daily incoming vouchers from Kuwait Finance House branches)
Dealing with branches
To take order from the customers