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Ali Elzein, Service Supervisor

Ali Elzein

Service Supervisor·Mutawa Alkazi Co.

Kuwait

Diploma, Automotive Mechanics

Work experience

Total years of experience: 3 years, 10 months

Service Supervisor

September 2025 - June 2026

Mutawa Alkazi Co.

Al Kuwait, Kuwait

September 2025 - June 2026

Quick Service Supervisor
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Service Advisor

May 2024 - September 2025

Mutawa Alkazi Co.

Al Kuwait, Kuwait

May 2024 - September 2025

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Mechanical Engineering

Reception Adviser

September 2022 - April 2024

Al Dhamen Garage

Al Kuwait, Kuwait

September 2022 - April 2024

I worked as a service advisor; first I receive all types of vehicles & understand customers’ needs. Secondly, contact customers & keep up to date with them about their vehicles. Last, I used to search for the high quality spare parts and lowest cost in the market for customer satisfaction and save the cost.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Customer Service and Call Center

Education

High Studies Institute

January 2024

January 2024

Diploma, Automotive Mechanics

Kuwait

GPA (percentage): 97%

GPA (percentage): 97%

After Graduating I took a diploma in Automotive Mechanics field. The course was all about combustion engines in details and the different types of them. Additionally, we studied and understood all different systems in cars.

American University of The Middle East

June 2022

June 2022

Bachelor's degree, Mechanical Engineering

Kuwait

My GPA in Specific MECH courses is: 3.87 / 4.00 The overall GPA: 3.77 / 4.00 I was a leader in multi-scientific projects including the graduating project. In addition, I participated in the CoET Graduation Projects Exhibition.

Skills

3D Design
Expert
3D Design
Expert
Customer Service
Expert
Customer Service
Expert
Internal Combustion Engines
Expert
Internal Combustion Engines
Expert
Vehicles
Expert
Vehicles
Expert
Customer Facing
Expert
Customer Facing
Expert
Computer & Technologies skills
Expert
Computer & Technologies skills
Expert
Hard worker, Work well individually as within a group
Expert
Hard worker, Work well individually as within a group
Expert
Writing Skills, Technical Reports and survey research write-up.
Expert
Writing Skills, Technical Reports and survey research write-up.
Expert
Supervising
Intermediate
Supervising
Intermediate
Problem Solving
Expert
Problem Solving
Expert

Languages

Arabic

Native Speaker

English

Expert

Memberships

KSE

Mechanical Engineer

August 2022

Hobbies and interests

Football, Photography, biking

We are competing weekly with good players in a football league in Kuwait.