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Ali Hamadi, Hotel Support Specialist

Ali Hamadi

Hotel Support Specialist·Trip.com,

Lebanon

Bachelor's degree, Biology

Work experience

Total years of experience: 6 years, 5 months

Hotel Support Specialist

February 2025 - May 2025

Trip.com,

Bangkok, Thailand

February 2025 - May 2025

Company industry:
Hospitality & Accomodation

Advisor I, Customer Service

January 2022 - June 2024

Concentrix - Malaysia

Kuala Lumpur, Malaysia

January 2022 - June 2024

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Transaction Processing Analyst

July 2018 - October 2021

Accenture - Malaysia

Kuala Lumpur, Malaysia

July 2018 - October 2021

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Medical Laboratory Intern

October 2015 - December 2015

Sahel General, Al Zahraa, Hayat Hospitals

Beirut, Lebanon

October 2015 - December 2015

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Education

Lebanese International University

January 2017

January 2017

Bachelor's degree, Biology

Lebanon

Haret Hreik Public High School

June 2011

June 2011

High school or equivalent, Life Science

Lebanon

GPA (percentage): 12%

GPA (percentage): 12%

Skills

Transcription
Expert
Transcription
Expert
Laboratory Techniques
Expert
Laboratory Techniques
Expert
Customer Support
Expert
Customer Support
Expert
Moderation
Expert
Moderation
Expert
Legal Review
Expert
Legal Review
Expert
Customer Service
Intermediate
Customer Service
Intermediate
Adaptability
Expert
Adaptability
Expert
Time Management
Expert
Time Management
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Email
Intermediate
Email
Intermediate
Initiative
Intermediate
Initiative
Intermediate
Flexibility
Expert
Flexibility
Expert
Cultural Awareness
Expert
Cultural Awareness
Expert
Teamwork
Expert
Teamwork
Expert
Attention to Details
Expert
Attention to Details
Expert
Problem Solving
Expert
Problem Solving
Expert
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CONTENT CREATION
Intermediate
CONTENT CREATION
Intermediate
CONTENT MANAGEMENT
Intermediate
CONTENT MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEGAL KNOWLEDGE
Intermediate
LEGAL KNOWLEDGE
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS SAFETY
Intermediate
PROCESS SAFETY
Intermediate
Transcription
Expert
Transcription
Expert
Laboratory Techniques
Expert
Laboratory Techniques
Expert
Customer Support
Expert
Customer Support
Expert
Moderation
Expert
Moderation
Expert
Legal Review
Expert
Legal Review
Expert

Languages

Arabic

Native Speaker

English

Expert