Senior Marketing Executive
Asia Jewellers
Total years of experience :7 years, 8 Months
Working with Asia Jewellers the biggest Luxury retailer in Bahrain where they are the
distributor for more than 50 luxury brands (Audemars Piguet, Cartier, Van Cleef& Arpels,
Messika, Versace, Bottega Veneta, Gucci, Aigner...) and 12 Boutiques around Bahrain.
Responsibilities:
- Creating and Implementing Marketing plans
- Preparing budgets and monitoring expenses
- Communicating with brands/partners regularly
- Communicating and coordinating with local suppliers (Newspapers, Magazines, OOH
agncies &printing companies)
- Handling Social Media Platforms
- Creating and running social media paid ads
- In charge of maintaining and updating company website and content Management
- Liaising with Malls Marketing department for marketing activities
- Events Management
- Addresses customer inquires
- Cross sell an expansive set of products and services to existing customers
- Overcomes customer objections ans established procedures
- Encourage and educate customers to use different channels as CBOL/Mobile
banking
- Support Helpdesk unit by working on routing and closing customer's cases
- Support Helpdesk unit by calling Customers to investigate about the raised
disputes
- Creating marketing plans
- Managing the marketing budget
- Developing marketing materials to generate sales leads
- Arrange with photographers and videographers for shooting
- Manage events
- Producing press releases
- Managing Social Media platforms
•Handling calls and solve customers issues as a call center agent
•Handling customers complaints and solve them, beside handling signature customers calls as a help desk agent
•Handling and solve shops agents inquiries and cases
•Handling the live chat
•Handling Zain Social care (Instagram, Facebook and twitter)
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