Senior Solutions Engineer
SOCRadar® Extended Threat Intelligence
Total years of experience :15 years, 4 Months
Solutions Engineer at Invicti Security, a leading provider of dynamic web application security solutions. Through Invicti (formerly Netsparker) and Acunetix I helped organisations and security service providers to secure their web applications and protect their customers.
- Manage technical sales within Enterprise, SMB accounts and partners
- Own the Proof of Value and Proof of Concept phase to drive technical wins
- Deliver presentations, demos and handle technical conversation with cybersecurity teams, E-teams and C-level
- Technical qualification
- Articulate and demonstrates Invicti's solutions, and position products relative to competition
- Work closely with partners, sales and revenue teams to educate, empower, and ensure their success delivering Invicti products (Invicti DAST and Acunetix)
- Working with cross-functional stakeholders to ensure building revenue pipeline
- Evangelise Application Security Programmes and DevSecOps best practices by conducting live webinars in EMEA, APAC and the Americas
- Work closely with decision makers to build a strategic partnership with Invicti
- Work closely with Product Management to build a Product Roadmap serving the clients' needs
- In-depth knowledge of application security solutions
- Managing a team of system integrators, analysts, QA and support engineers
- Working closely with project managers and developers to ensure seamless project implementation and solution delivery
- Supervising the team’s developmental progress and setting KPIs
- Arranging proposals with the sales team in pre-sales activities and representing the organisation as a technical and solution expert
- Leading training workshops
- Supervising and monitoring product roadmaps to ensure smooth user experience and user satisfaction
- Controlling the process of delivering change requests and new features, starting from requirements collection and system analysis, and ending in quality assurance/testing and release management
- Technical project management
- Securing Redhat and Centos servers, and PHP-Apache-MySQL environment
- Managed the product cycle of publishing and editorial systems
- Lead the team responsible for publishing and editorial systems delivery
- System analysis
- Onsite and remote implementations
- Performed technical consultation
- Designated Scrum Master for internal scrum meetings
- Planned and conducted user training and onboarding workshops
- Managed testing and QA for publishing and editorial systems
- Built the testing scenarios and bug reporting
- Configured and managed backup and restore procedures
- Integrated systems with News Agencies, websites, social media, adobe creative suite and exchange servers
- Prepared, administered, and maintained Linux, Windows and Mac servers
- Prepared, applied and maintained disaster recovery (database dumps, physical files backups and VM replications)
- Lead project implementation and training
Was responsible for technical troubleshooting, diagnosing and resolving hardware, software for clients and firms. Preparing and selling the needed hardware and software for the client depending on their type of business and market.
- Developing the infrastructure and systems to meet the client’s needs.
- Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
- Involved in the rollout of software updates.
- Investigate specialist and complex IT support issues.
- Configuring and managing backup & restore procedures.
- Maintaining a wide range of computer hardware and software programs.
- Identifying & reporting on the budgetary implications of IT projects and upgrades.
- Provide secondary support for LAN administration.
- Deploying new hardware, server backups & evaluating new software & security risks.
- Selling hardware and software to clients depending on the needs of their business.
- Offering IT consultation for clients.
Assisting local and remote staff with technical problems including desktop\laptop\server software, hardware and network issues.
- Maintaining the network infrastructure.
- Administrating network workstations
- Maintaining and installing Windows Servers
- Maintaining and installing Windows and MACs machines
- Firewall administration
- Updating software and applications
- Maintaining screen mixers
- Maintaining Teleprompters
Responsible on maintaining and giving support on Omega POS system.
- Maintaining and providing support on Omega system
- Training end users on how to use Omega system
- Configuring and managing Omega system
- Contacting Omega’s vendor in case of any critical issue
- Reporting bugs
- Generating reports from Omega system
- Maintain Omega servers
- Installation and configuration of POS printers integrated with Omega system
Was a trainee on developing websites using PHP and MySQL technology and build web designs.
MBA with Merit Thesis: Attached to intangibles? Branding as a solution for IT SMEs to target the Lebanese reptilian brain. Awards: University of Leicester Business School Best Blue Ocean Strategy Project | Masterclass 2018 University of Leicester Business School Best Entrepreneurship Project | Masterclass 2017
Level 7 Diploma in Strategic Management and Leadership
Project: Message ciphering and deciphering using RSA and least significant bit algorithms