Business Development Manager
Emirates NBD (IS – First Solutions Management Services)
Total years of experience :13 years, 4 Months
Working as a channel partner for Emirates NBD Bank for sale and promotion of Credit Cards
Leading a team of 10 Business Development Executives to achieve required targets
Ensure all applications are as per policy defined by Emirates NBD
Regularly follow up with Emirates NBD support to close all applications
Seek and open new business possibilities for individual and bulk sourcing
Training, Coaching and Mentoring of all team members
Diligently screen every application to minimize risk of fraudulent applications
• Working in Dubai for sale and promotion of Sherwin Willaims products
• Managing Key Accounts for the company in terms of product sales and aftersale services
• Specifically targeting architectural segment along with retail
• Have successfully developed an exclusive dealerships on strong terms
• Have converted various customers previously using other brands to SW products
• Secured two villa projects in different parts of Dubai for SW products
Job Description
•To enhance the awareness and appeal of PMPKL products to Adult smokers within the defined territory
•Ensure consumer engagement activities are carried out in the preferred retail outlets, LAMP/HoReCa and events according to given guidelines
•To act as the base line execution arm of PMPKL for all Consumer Engagement activities on agreed standards and according to specific brand initiatives in the region assigned
Core Responsibilities
•Ensure implementation as per the execution brief for all Consumer Engagement activities by coordinating between third party agencies and FSF on selection of routes and point of contact for brand ambassadors
•Relationship building with activation agency personnel
•Responsible for recruitment, training and OTJ coaching of Brand Ambassadors
•Ensure effective and efficient use of allocated resources with regular monitoring of status and results
•Develop a network of HoReCa / LAMP partners to enhance PMPKL’s market share
•Brand building initiatives
•Responsible for driving and generating direct sales from contractual HoReCa / LAMP universe in order to contribute in regional sales volume
•Critically evaluate the quality of visibility in the various touch points
•Propose and recommend continuous improvements to the infrastructure
•Effectively coordinate with vendors to execute HoReCa / LAMP Partner Events to generate maximum impact on PMPKL customers and contribute to the overall success of the brands’ objectives and initiatives
•Generating regular feedback of ongoing activities through daily activity reporting and ensuring data integrity
•Critically evaluate existing and proposed contracts with HoReCa / LAMP venues and events to ensure appropriateness and cost efficiency
Key Achievements
Multan
Islamic Banking Group)
Relationship Manager Credits
•Managed a credit portfolio of over PKR 300 million
•Responsible for providing end-to-end solution to the customer from sales pitch to closing contract to loan disbursement, documentation and after sales services
•Acquired in-depth knowledge of industry and economy to prolifically execute end-to-end sales. Through successful sales, applied marketing tools effectively to market off-the-shelf products while catering to unique individual needs
•Conducted regular Market visits to ensure proper utilization of company resources and asses risk factors for the client
•Regular liaison with the Legal Department to minimize any financial risks to the company
•Strict monitoring of all transactions in light of Sharia Compliance
•Proper documentation for all transactions to secure Banks interests in Internal and External Audits
Officer Trade Finance and Foreign Remittance
•Managed a credit portfolio of over PKR 100 million
•Responsible for execution of Foreign Imports and Exports for various customers
•Correspondence with Centralized Trade Department and Foreign Banks for Execution of all Trade related activities
•Realizing both inward and outward remittance of Foreign exchange
•Negotiation with the Banks Treasury for optimal currency exchange rates that secure the Banks’s interest whilst satisfying the customer
•Strict monitoring of all transactions in light of Sharia Compliance
Customer Services Department
•Worked with a team of 13 Customer Service Professionals covering franchises of 3 provinces
•Through analysing the complaints, gained insights of on-ground needs and requirements of consumers. The insights were presented to Senior Management Committee on a quarterly basis
•Professionally & effectively solved customer’s problem by gaining extensive knowledge of company’s products & services
•Productively used companies resources as per defined SOPs and provided follow-up for customer’s queries
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Subjects studied were Physics, Chemistry, Mathematics and Urdu O’levels – 2002 Institute Beaconhouse School System Majors Physics, Chemistry, Additional Mathematics