Assitem Manager
Americana
Total years of experience :4 years, 11 Months
➢ Dunkin doughnuts (Downtown): Counter
➢ Chopsticks (Downtown): Waiter
➢ City Suite ( Rawche): Head Waiter
➢ Wooden Bakery (Dekwene): Customer Service, Pastry section
➢ Costa Coffee (All braches): Lead Barista (Since 2008 till present)
➢ Naher el-founoun (vol au vent): Head waiter (opening team)
Skills/ competencies
• Ability to anticipate costumers' needs
• Impressive ability in satisfying costumers and guests
• Enthusiasm to execute outstanding customer service
• Friendly manner
• Communicate confidently with customers
• Flexible approach ( ability to be multi skilled)
• Honest and open
• Willing to team
• Ability to work within a team and individually (dependant on volume shift)
• Presentable
• Reliable/committed - delivery of shift
• Flexible/committed to be available for shifts
• Ability to engage the team
• Shows initiative
• Training class (L.A.R) Leading a restaurant
* A Bach II Achievement in General Sciences (2008-2009) * First year of Business major at L.I.U * Continue the first year of Business major at B.A.U * Going through 2nd year of Business Major at A.U.L