ali shami, Executive Housekeeper

ali shami

Executive Housekeeper

prime support general services

Location
Lebanon - Saidon
Education
High school or equivalent, socio economics
Experience
14 years, 1 Months

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Work Experience

Total years of experience :14 years, 1 Months

Executive Housekeeper at prime support general services
  • Iraq - Al Basrah al Qadimah
  • My current job since March 2021

• Handling 630 guestrooms (484 single, 146 double).
• Handling 30 offices and facilities.
• Daily TBT for the staff and briefing between shifts.
• Daily housekeeping task management.
• Inventory for all the camp and ordering weekly requisitions.
• Managing the staff, the supervisors and dealing with their concerns.
• Deal with complaints and swiftly, efficiently solve them.
• Weekly and monthly reports and housekeepers’ and supervisors’ evaluation.
• Practicing ISO and HAACP.
• Updating the cleaning checklists.
• Following up with the supervisors and training them

Housekeeping Supervisor at gcc
  • Iraq - Al Basrah al Qadimah
  • August 2020 to February 2021

• Handled 483 guestrooms (single, double and quadruple).
• Implementing the quarantine (104 rooms) and isolation (26 rooms).
• Daily TBT for the staff and briefing between shifts.
• Daily housekeeping task management.
• Inventory for all the camp and ordered daily requisitions.
• Managed the staff and their concerns.
• Deal with complaints and swiftly, efficiently solve them.
• Weekly and monthly reports and housekeepers’ evaluation.
• Preparing the camp for ISO and HAACP

housekeeping supervisor at jeyeh marina
  • Lebanon - Saidon
  • November 2017 to November 2019

andling 100 guestrooms (between single, sweets and ambassador).
• Daily TBT for the staff and briefing between shifts.
• Followed up inventory and handled daily requisitions and tasks.
• Managed the staff and their concerns.
• Deal with complaints and quickly, efficiently solve them.
• Weekly and Monthly reports and follow up and evaluations

Restaurant Supervisor at jeye marina
  • Lebanon - Saidon
  • November 2016 to November 2017

• Checked the all the stations frequently.
• Handled VIP guests and all the complaints.
• Supervised the team and managing their schedules.
• Coordinated with the manager and working in reaching targets.
• Coordinated with the kitchen to serve best quality of food

order taker at jeye marina
  • Lebanon - Saidon
  • April 2015 to October 2016

• Checked my station frequently.
• Handled VIP guests.
• Passed any issue to the supervisor.
• Taking orders from the guests, recommending and upselling.

senior supervisor at al halabi
  • United Arab Emirates - Dubai
  • October 2012 to November 2014

supervision

order taker at sankari hospitality
  • United Arab Emirates - Dubai
  • October 2012 to October 2014

• Checked my station frequently.
• Taking orders from the guests, recommending and upselling.

junior supervisor at larc resort
  • Lebanon - Saidon
  • October 2011 to October 2012

• Checked the sections stations frequently.
• Handled 2 sections with the order takers.
• Followed up VIP guests and all the complaints of the section

order taker at larc resort
  • Lebanon - Saidon
  • October 2010 to October 2011

• Checked my station frequently.
• Took orders and upselling.

larc resort at larc resort
  • Lebanon - Saidon
  • April 2009 to October 2010

• Followed up with the order taker.
• Delivered orders.
• Collecting empty plates and sent them to the washer.

Education

High school or equivalent, socio economics
  • at sarafand high scool
  • July 2012
High school or equivalent,
  • at sarafand
  • November 2011

Specialties & Skills

Loyalty
Enthusiasm
Strategic Planning
Complaint Handling
Team Leadership

Languages

English
Intermediate
Arabic
Native Speaker

Hobbies

  • chess