علي شامي, Executive Housekeeper

علي شامي

Executive Housekeeper

prime support general services

البلد
لبنان - صيدا
التعليم
الثانوية العامة أو ما يعادلها, socio economics
الخبرات
14 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 2 أشهر

Executive Housekeeper في prime support general services
  • العراق - البصرة القديمة
  • أشغل هذه الوظيفة منذ مارس 2021

• Handling 630 guestrooms (484 single, 146 double).
• Handling 30 offices and facilities.
• Daily TBT for the staff and briefing between shifts.
• Daily housekeeping task management.
• Inventory for all the camp and ordering weekly requisitions.
• Managing the staff, the supervisors and dealing with their concerns.
• Deal with complaints and swiftly, efficiently solve them.
• Weekly and monthly reports and housekeepers’ and supervisors’ evaluation.
• Practicing ISO and HAACP.
• Updating the cleaning checklists.
• Following up with the supervisors and training them

Housekeeping Supervisor في gcc
  • العراق - البصرة القديمة
  • أغسطس 2020 إلى فبراير 2021

• Handled 483 guestrooms (single, double and quadruple).
• Implementing the quarantine (104 rooms) and isolation (26 rooms).
• Daily TBT for the staff and briefing between shifts.
• Daily housekeeping task management.
• Inventory for all the camp and ordered daily requisitions.
• Managed the staff and their concerns.
• Deal with complaints and swiftly, efficiently solve them.
• Weekly and monthly reports and housekeepers’ evaluation.
• Preparing the camp for ISO and HAACP

housekeeping supervisor في jeyeh marina
  • لبنان - صيدا
  • نوفمبر 2017 إلى نوفمبر 2019

andling 100 guestrooms (between single, sweets and ambassador).
• Daily TBT for the staff and briefing between shifts.
• Followed up inventory and handled daily requisitions and tasks.
• Managed the staff and their concerns.
• Deal with complaints and quickly, efficiently solve them.
• Weekly and Monthly reports and follow up and evaluations

Restaurant Supervisor في jeye marina
  • لبنان - صيدا
  • نوفمبر 2016 إلى نوفمبر 2017

• Checked the all the stations frequently.
• Handled VIP guests and all the complaints.
• Supervised the team and managing their schedules.
• Coordinated with the manager and working in reaching targets.
• Coordinated with the kitchen to serve best quality of food

order taker في jeye marina
  • لبنان - صيدا
  • أبريل 2015 إلى أكتوبر 2016

• Checked my station frequently.
• Handled VIP guests.
• Passed any issue to the supervisor.
• Taking orders from the guests, recommending and upselling.

senior supervisor في al halabi
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2012 إلى نوفمبر 2014

supervision

order taker في sankari hospitality
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2012 إلى أكتوبر 2014

• Checked my station frequently.
• Taking orders from the guests, recommending and upselling.

junior supervisor في larc resort
  • لبنان - صيدا
  • أكتوبر 2011 إلى أكتوبر 2012

• Checked the sections stations frequently.
• Handled 2 sections with the order takers.
• Followed up VIP guests and all the complaints of the section

order taker في larc resort
  • لبنان - صيدا
  • أكتوبر 2010 إلى أكتوبر 2011

• Checked my station frequently.
• Took orders and upselling.

larc resort في larc resort
  • لبنان - صيدا
  • أبريل 2009 إلى أكتوبر 2010

• Followed up with the order taker.
• Delivered orders.
• Collecting empty plates and sent them to the washer.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, socio economics
  • في sarafand high scool
  • يوليو 2012
الثانوية العامة أو ما يعادلها,
  • في sarafand
  • نوفمبر 2011

Specialties & Skills

Loyalty
Enthusiasm
Strategic Planning
Complaint Handling
Team Leadership

اللغات

الانجليزية
متوسط
العربية
اللغة الأم

الهوايات

  • chess