Ali Siddiqui

IT Manager في TLD Arabia

• المملكة العربية السعودية - جدة
• أشغل هذه الوظيفة منذ ديسمبر 2020

Sr. Manager, IT Projects and Business Integration في Saudi Ground Services

• المملكة العربية السعودية - جدة
• أشغل هذه الوظيفة منذ نوفمبر 2018

Working as Head of IT Projects & Business Integration reporting to CIO of the company. Responsible for Integrating technology
with Business in line with Organizational strategy. Heading IT PMO serving more than 16, 000 users across 27 locations in Saudi
Arabia.
 Provide strategic IT roadmap for SGS.
 Manage, Standardize and Optimize IT PMO department.
 Act as the key liaison across IT department and Business.
 Lead the execution of the continuous IT improvement initiatives (process improvements, automation opportunities,
capacity, and change requests).
 Perform Business analysis and prepare business plans as needed.
 Collaborate with all departments in Organization to develop Budget and savings.

Head Of IT, Gulf Region في Swissport Saudi Arabia Ltd.

• المملكة العربية السعودية - جدة
• أكتوبر 2015 إلى أكتوبر 2018

Worked as Head of IT reporting to CEO of the company and dotted line to group CIO in Zurich; part of the Executive Management team for Middle East. Responsible for Start-up of Swissport in Saudi Arabia & Oman which includes building IT infrastructure from scratch at 5 Airports across the region.

 Overall responsibility of IT Planning & Delivery in the region.
 Business partner for IT; with significant participation in Executive management for business growth.
 Plan local IT budget and controlling with strong cooperation of Management team and branch GMs.
 Rollout corporate IT infrastructure to enable business operations to function.
 Be the IT point of contact for Management and Corporate IT.
 Performance management of IT staff at stations and operations excellence.
 Set objectives and implement corporate strategies for the IT department
 Plan the implementation of new systems from Corporate IT and provide leadership & guidance to IT Coordinators and other staff within the organization.
 Analyze system needs, systems development, systems process analysis, design, and re-engineering to support standardization and improve efficiency.
 Plan IT budget for the Region and control with strong cooperation of Corporate IT. Analyze the costs, value and risks of information technology to advise management and proactively suggest actions.

Team Leader, IT / Project Leader في Tetra Pak

• المملكة العربية السعودية - جدة
• يناير 2009 إلى أغسطس 2015

Worked as an IT Team Leader with additional role of Project Manager reporting to Regional IT Head of Middle East & Africa. Responsible for delivering project management, strategic planning services, Server Infrastructure that lead to improved controls and efficiency in infrastructure and operational processes.
 Project Management: Managed and Directed Server Infrastructure projects and IT assessments in Cluster Greater Middle East covering 13 countries and 16 sites with over 1300 users.
 Cost savings: Responsible for proposing and implementing cost-saving initiatives on existing infrastructure setups.
 SAP system: Responsible for managing and administrating SAP business operations and recommending solutions to Business Process drivers.
 Continuous improvements: Responsible for identifying gaps and weaknesses in the infrastructure and creating streamlined Process workflow to reduce supervisions.
Achievements:
I. Designed scalable technology solutions that cost-effectively increased services and performance
 Headed IT productivity project by successfully centralizing Server management operations from 16 market companies and successfully converted 200+ physical servers to virtual environment. This project resulted in huge cost savings of EUR 300, 000 annually.
 Successfully managed Global Business Role (GBR) Project in the organization which resulted in improved security, efficiency and productivity of SAP R/3 workflow processes and administration. This also resulted in quick ticket handlings and also reduced Business sensitive conflicts by a large number.

II. Lead technology infrastructure builds out projects at various international sites
 Headed project for consolidating more than 200 virtual Windows servers to around 95 and more than 50 SQLs to 10. Outcome was annual cost savings of more than 40, 000 Euros annually with improved management and efficiency in infrastructure.
 Designed 4 New Server rooms at Istanbul, Izmir, Cairo and Algiers along with improving existing data centres to revised benchmarks.

III. Successfully designed a Road-Map for the cluster MEA organization and managed its implementations
 Leveraging and upgrading Server hardware and software upgrades.
 Self-service concepts.

ICT Operations Administrator في Friesland Foods Middle East

• المملكة العربية السعودية - جدة
• يونيو 2007 إلى يناير 2009

Worked as ICT operations administrator reporting to Country IT Manager. Responsible for all IT operations at 7 locations in Saudi Arabia.
Duties:
 Designing and Development: Designed, managed and developed server network infrastructure, backup strategy and disaster recovery for the entire site.
 Resource Management: Managed and secured resources by directing users, groups, implemented system policies, group policies and assigned permissions in the active directory
 Technical Support: Maintained service level agreements of resources in the data center, tested deployment of small virtual environment and managed cluster configuration of database nodes.
 Research and Evaluation: Deployed cliental user backups using Iron Mountain Connected Backup
 Installations: Deployed anti-virus servers and client version on all users’ systems using active directory.
 Configuration Management: Constructed network equipments in the data center including firewalls, routers and switches
Achievements:
 Managed Exchange and AD server 2003 migration by successfully centralizing Server operations to central domain. This project resulted in huge cost savings, high productivity and minimized Exchange server related operations.
 Lead a project of implementing ERP connectivity to remote branches in the country, this led to direct upload of sales and goods entry to the system.
 Successfully Implemented new Backup Strategy as per the industry standards. This also resulted in quick ticket handlings and faster restore of backups.

Network Engineer في Koshak Information Technology and Designs

• المملكة العربية السعودية - جدة
• نوفمبر 2006 إلى مايو 2007

a. Analyze and identify customer/project requirements.

b. Responsible for designing and developing the project

c. Meet clients and do the analysis required to build the network.

d. Installation, Configuration and administration of Windows 2003 Operating system.

e. Cisco Routers and Switches configuration, routing protocols, LAN/WAN installation and maintenance.

f. Network Security, configurations for LAN/WAN

g. Routing & Switching: Spanning Tree Routing Protocols like RIPv2, IGRP, EIGRP, OSPF and BGP.

h. Securing Web, FTP and mail servers etc. OS Hardening Win2k/2k3.

i. Critical thinking and complex problem solving