Ali Sobh

• Architected and built ClaimGuard, ClaimIQ, and HMIS — three production-grade healthcare platforms independently
designed, developed, and deployed at Obeid Specialized Hospital.
• ClaimIQ AI platform under active commercial evaluation by Midis Group (CTO + BD Director) for deployment across 2, 300+
primary healthcare centres in Saudi Arabia.
• Negotiated commercial structure with Midis Group including IP retention, white-label rights, revenue split, source code
escrow, and non-compete terms.
• Directed patient experience and digital transformation across 3 AMECO hospitals — 15% reduction in OPD wait times and
25% improvement in cash flow predictability.
• Enhanced RCM and registration processes achieving 25% revenue increase and measurable improvement in payer
rejection rate management.
• Led digital transformation roadmap identifying automation opportunities resulting in 20% operational efficiency
improvement across hospital portfolio.
• Partnered with CHI and NPHIES to align patient services workflows with national insurance and digital health
requirements.

• Coordinated 16 successful CBAHI accreditations across AMECO hospital network — all patient services met or exceeded
national standards.
• Supervised Patient Services staff across registration, ER admission, switchboard, social services, and room services.
• Developed and maintained JCIA and CBAHI-aligned policies and procedures reviewed on 3-year cycles.
• Led hospital self-assessment teams evaluating compliance and readiness for national and international accreditation.
• Designed and delivered staff training Programmes on patient interaction, complaint handling, and patient experience
measurement.
• Developed hospital Risk and Utilization Management Programmes and implemented patient rights frameworks across
OPD, ER, and inpatient services.

• Supported OPD and ER patient flow improvements, reducing registration and triage bottlenecks.
• Conducted Root Cause Analyses on adverse patient events and developed corrective action plans.

• Member of Code Blue rapid response team. Post-CABG and post-cardiac catheterization patient management.
• Cath lab technician with working knowledge of interventional cardiac devices. Supported JCI accreditation preparation.