عالية khamassi, officer

عالية khamassi

officer

insurance company

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس,
الخبرات
14 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 7 أشهر

officer في insurance company
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ سبتمبر 2013

SEPTEMBER 2013 to Present : Customer Service Officer in Union Insurance Company (UAE)
Arranging the courier to the clients/staff to other branches and upon receiving dispatching it to the concerned seamlessly.
Attend the calls on the UIC board line and assist / guide the callers.
Receive couriers / documents and displacing the same to the concerned person seamlessly
UIC staff as per there requirement, reservation of the meeting room and arranging refreshment if needed.
Greet the visitor of the UIC at reception and assist them and ensure they are made comfortable
Support TEAM BMU on Medical Front
Upload quotation entry in medical system
Handling Addition & Deletion of current medical scheme
Updating quote tracker
Professionally and efficiently manage VIP Guests, Business Partners, walking Customers, Operate switchboard to answer, screen & forward calls, providing information, messages scheduling appointments, as well as supporting general administration in the Location.

administration assistant في Arwad general trading
  • الإمارات العربية المتحدة - دبي
  • مايو 2011 إلى يونيو 2013

 Establish and manage good relationships with the above bodies and ensure all transactions are taken care of in a timely manner.
 Plan and conduct public relations programs designed to create and maintain a favorable image for employer or client. Arrange for Public Relations efforts in order to meet needs, objectives, and policies of business concerns or government agencies.
 Provide administrative support to all new and existing employees
 Follow up with PRO in Processing visa application, renewal and cancellation

administrator في CRC (LA CENTRALE DE RECOUVREMENT DES CREANCES) TUNISIA
  • تونس - تونس
  • يناير 2011 إلى أبريل 2011

 Relieve management of administrative detail, all projects
 Update and chase delegated tasks to ensure progress to deadlines
 Keep projects on schedule
 Maintain procedures manual to ensure consistent performance of routines
 Compose correspondence/reports for own or manager's signature
 Check deadlines on incoming requests and put preliminary work in play
 Process replies on own initiative or from bosses' dictation or notes
 Research, draft or abstract reports
 Study and review company or department procedures
 Recommend management action to improve standard operating procedures.
 Present comparisons on costs, risks, and benefits

administration assistant في forma science
  • تونس - تونس
  • يناير 2010 إلى ديسمبر 2010

 Plan and conduct public relations programs designed to create and maintain a favorable image for employer or client. Arrange for Public Relations efforts in order to meet needs, objectives, and policies of business concerns or government agencies.
 Provide administrative support to all new and existing employees
 Follow up with PRO in Processing visa application, renewal and cancellation

administrator في protegys services
  • تونس - تونس
  • أغسطس 2009 إلى يناير 2010

 Ensure competent quality execution of all regular purchasing duties and administrative works
 Maintain complete updated purchasing records/data and pricing in the system
 Prepare reports and summarize data including sales report and book value
 Handling and monitoring of claims to factories and vendors for defectives, shortage, missing parts
 Source, select and negotiate for the best purchase package in terms of quality, price, terms, deliveries and services with suppliers
 Negotiate for best purchasing package (in terms of quality, price, term, delivery and service) with suppliers and sub-contractors assigned
 Plan and manage inventory levels of materials or products

الخلفية التعليمية

بكالوريوس,
  • في business administration
  • يوليو 2009
دبلوم, droit et gestion d'affaires
  • في institut superieure d administration des affaires
  • يوليو 2009

admise avec mention assey bien

بكالوريوس, economy and management
  • في high school of hammam lif
  • يوليو 2006

admitted with average grade

Specialties & Skills

Teamwork
Fast Learning
internet-intranet
Microsoft office
outlook express
Hardwork

اللغات

العربية
متمرّس
الانجليزية
متوسط
الفرنسية
متمرّس
الالمانية
مبتدئ
الايطالية
مبتدئ

العضويات

croissant rouge tunisien
  • member
  • August 2006
equipe sportive de tunis
  • professional volley ball player
  • September 2000

التدريب و الشهادات

droit et gestion des affaires (الشهادة)
تاريخ الدورة:
July 2009
صالحة لغاية:
July 2009
droit et gestion des affaires (الشهادة)
تاريخ الدورة:
July 2008
صالحة لغاية:
July 2008