alia khamassi, officer

alia khamassi

officer

insurance company

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat,
Expérience
14 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 8 Mois

officer à insurance company
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis septembre 2013

SEPTEMBER 2013 to Present : Customer Service Officer in Union Insurance Company (UAE)
Arranging the courier to the clients/staff to other branches and upon receiving dispatching it to the concerned seamlessly.
Attend the calls on the UIC board line and assist / guide the callers.
Receive couriers / documents and displacing the same to the concerned person seamlessly
UIC staff as per there requirement, reservation of the meeting room and arranging refreshment if needed.
Greet the visitor of the UIC at reception and assist them and ensure they are made comfortable
Support TEAM BMU on Medical Front
Upload quotation entry in medical system
Handling Addition & Deletion of current medical scheme
Updating quote tracker
Professionally and efficiently manage VIP Guests, Business Partners, walking Customers, Operate switchboard to answer, screen & forward calls, providing information, messages scheduling appointments, as well as supporting general administration in the Location.

administration assistant à Arwad general trading
  • Émirats Arabes Unis - Dubaï
  • mai 2011 à juin 2013

 Establish and manage good relationships with the above bodies and ensure all transactions are taken care of in a timely manner.
 Plan and conduct public relations programs designed to create and maintain a favorable image for employer or client. Arrange for Public Relations efforts in order to meet needs, objectives, and policies of business concerns or government agencies.
 Provide administrative support to all new and existing employees
 Follow up with PRO in Processing visa application, renewal and cancellation

administrator à CRC (LA CENTRALE DE RECOUVREMENT DES CREANCES) TUNISIA
  • Tunisie - Tunis
  • janvier 2011 à avril 2011

 Relieve management of administrative detail, all projects
 Update and chase delegated tasks to ensure progress to deadlines
 Keep projects on schedule
 Maintain procedures manual to ensure consistent performance of routines
 Compose correspondence/reports for own or manager's signature
 Check deadlines on incoming requests and put preliminary work in play
 Process replies on own initiative or from bosses' dictation or notes
 Research, draft or abstract reports
 Study and review company or department procedures
 Recommend management action to improve standard operating procedures.
 Present comparisons on costs, risks, and benefits

administration assistant à forma science
  • Tunisie - Tunis
  • janvier 2010 à décembre 2010

 Plan and conduct public relations programs designed to create and maintain a favorable image for employer or client. Arrange for Public Relations efforts in order to meet needs, objectives, and policies of business concerns or government agencies.
 Provide administrative support to all new and existing employees
 Follow up with PRO in Processing visa application, renewal and cancellation

administrator à protegys services
  • Tunisie - Tunis
  • août 2009 à janvier 2010

 Ensure competent quality execution of all regular purchasing duties and administrative works
 Maintain complete updated purchasing records/data and pricing in the system
 Prepare reports and summarize data including sales report and book value
 Handling and monitoring of claims to factories and vendors for defectives, shortage, missing parts
 Source, select and negotiate for the best purchase package in terms of quality, price, terms, deliveries and services with suppliers
 Negotiate for best purchasing package (in terms of quality, price, term, delivery and service) with suppliers and sub-contractors assigned
 Plan and manage inventory levels of materials or products

Éducation

Baccalauréat,
  • à business administration
  • juillet 2009
Diplôme, droit et gestion d'affaires
  • à institut superieure d administration des affaires
  • juillet 2009

admise avec mention assey bien

Baccalauréat, economy and management
  • à high school of hammam lif
  • juillet 2006

admitted with average grade

Specialties & Skills

Teamwork
Fast Learning
internet-intranet
Microsoft office
outlook express
Hardwork

Langues

Arabe
Expert
Anglais
Moyen
Français
Expert
Allemand
Débutant
Italien
Débutant

Adhésions

croissant rouge tunisien
  • member
  • August 2006
equipe sportive de tunis
  • professional volley ball player
  • September 2000

Formation et Diplômes

droit et gestion des affaires (Certificat)
Date de la formation:
July 2009
Valide jusqu'à:
July 2009
droit et gestion des affaires (Certificat)
Date de la formation:
July 2008
Valide jusqu'à:
July 2008