officer
insurance company
Total years of experience :14 years, 8 Months
SEPTEMBER 2013 to Present : Customer Service Officer in Union Insurance Company (UAE)
Arranging the courier to the clients/staff to other branches and upon receiving dispatching it to the concerned seamlessly.
Attend the calls on the UIC board line and assist / guide the callers.
Receive couriers / documents and displacing the same to the concerned person seamlessly
UIC staff as per there requirement, reservation of the meeting room and arranging refreshment if needed.
Greet the visitor of the UIC at reception and assist them and ensure they are made comfortable
Support TEAM BMU on Medical Front
Upload quotation entry in medical system
Handling Addition & Deletion of current medical scheme
Updating quote tracker
Professionally and efficiently manage VIP Guests, Business Partners, walking Customers, Operate switchboard to answer, screen & forward calls, providing information, messages scheduling appointments, as well as supporting general administration in the Location.
Establish and manage good relationships with the above bodies and ensure all transactions are taken care of in a timely manner.
Plan and conduct public relations programs designed to create and maintain a favorable image for employer or client. Arrange for Public Relations efforts in order to meet needs, objectives, and policies of business concerns or government agencies.
Provide administrative support to all new and existing employees
Follow up with PRO in Processing visa application, renewal and cancellation
Relieve management of administrative detail, all projects
Update and chase delegated tasks to ensure progress to deadlines
Keep projects on schedule
Maintain procedures manual to ensure consistent performance of routines
Compose correspondence/reports for own or manager's signature
Check deadlines on incoming requests and put preliminary work in play
Process replies on own initiative or from bosses' dictation or notes
Research, draft or abstract reports
Study and review company or department procedures
Recommend management action to improve standard operating procedures.
Present comparisons on costs, risks, and benefits
Plan and conduct public relations programs designed to create and maintain a favorable image for employer or client. Arrange for Public Relations efforts in order to meet needs, objectives, and policies of business concerns or government agencies.
Provide administrative support to all new and existing employees
Follow up with PRO in Processing visa application, renewal and cancellation
Ensure competent quality execution of all regular purchasing duties and administrative works
Maintain complete updated purchasing records/data and pricing in the system
Prepare reports and summarize data including sales report and book value
Handling and monitoring of claims to factories and vendors for defectives, shortage, missing parts
Source, select and negotiate for the best purchase package in terms of quality, price, terms, deliveries and services with suppliers
Negotiate for best purchasing package (in terms of quality, price, term, delivery and service) with suppliers and sub-contractors assigned
Plan and manage inventory levels of materials or products
admise avec mention assey bien
admitted with average grade
