Alice Harper, Regional Business Development and Marketing Director

Alice Harper

Regional Business Development and Marketing Director

Sylvan Learning

Location
Qatar
Education
Diploma, Real Estate Sales Person License
Experience
27 years, 10 Months

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Work Experience

Total years of experience :27 years, 10 Months

Regional Business Development and Marketing Director at Sylvan Learning
  • Qatar - Doha
  • My current job since February 2013

Increased sales and leads to the point of achieving #1 center in the World out of over 600 Centers in September 2014. Developed the best Marketing Plan Sylvan Corporate had ever seen and supported the team in passing the Quality Assurance Review that had never before been passed in Qatar.

*Managed the sales and marketing Department 
*Called on Team Directors and new opportunities to expand sales reach and drive sales that continued to grow the brand and success within Qatar.
*Aggressive in follow up initiatives that continue to showcase products that keep clients galvanized to approve bids for large scale contracts with schools and and organizations.
*Developed long lasting professional and business relations with targeted accounts and customers within the education sector.
*Utilized tracking systems and reports, as well as various software programs to track goals and key target metrics.

Core Competencies:
• Executive Leadership 
• Strategic Planning Management
Operations and Metric Achievement
• Total Quality and Change Management
• Digital Marketing
Reputation Management
Marketing Research and Analytics
• Direct-Response Advertising
• Media Buying and Placement
• Public Relations
• Marketing Communications
• Sales, Admissions and Enrollment
• Career Services and Placement
• Government Compliance
• School Acquisitions and Integrations

Managing Partner at Harper Engineering
  • United States
  • October 2005 to December 2010

Develop and manage a wide range of marketing tools, including promotional materials, direct-mail pieces, and content. Manage administrative functions such as P&L’s, Budgets, payroll, invoicing, taxes and licensure. Track, project, and reported both advertising and circulation-based marketing programs. Provide leadership and direction to partners to guide the creation of marketing materials and ensure congruence with objectives.

Selected Achievements:

• Increased new-project revenue from $0 to $450, 000 within 6 months.
• Increased client base by designing and implementing strategic customer-retention plan.

Senior Performance Manager at Musanada
  • United Arab Emirates - Abu Dhabi
  • June 2008 to September 2009

Joined an exciting new venture of the Abu Dhabi Government as the company’s 23rd employee. Support the startup, Musanada, to function as a Shared Services company aiming to support the 2030 Abu Dhabi plan and assisting the Abu Dhabi’s goal of being one of the top 5 governments in the world. 

Selected Achievements:

• Designated Champion for rolling out Core Corporate Values across the company in a series of workshops.
• Business Performance Partner to Executive Directors of internal divisions and helped create high level plans for all activities in 2008.
• Rolled out Team Objectives for 2008 across the entire company, working strategically with the CEO, COO and Executive Directors in a series of workshops to provide alignment to corporate objectives and setting measurable targets for the year.

Executive Director at Sylvan Learning
  • United States
  • January 1996 to December 2007

Directed all sales and operation for five franchise locations, including business development, launching new program rollouts, key account management, customer relationship development, contract negotiations, P&L and budget responsibilities. Provided cross-functional team training, coaching, and mentoring. Facilitated Sales Excellence training seminars and conferences. Managed the local advertising, marketing and promotional campaigns. Performed formal sales presentations to customers and sales team. Maximized sales, profits, and net income potential of each franchise.

Selected Achievements:

• Established company’s NCLB (No Child Left Behind) Program through a Grant application process tripling full time enrollment.
• Instrumental in complete turnaround of under-performing sales team; set higher expectations, implemented Sales Excellence and instituted individual team-member accountability resulting in 300% revenue increase over three years.
• Worked closely with a Coop of 23 other franchisees to manage a half million dollar multimedia marketing campaign budget.
• Promoted from Center Director to Regional Executive Director after only one year.

Real Estate Agent at Renaissance Realty
  • United States
  • June 1994 to January 1997

Real Estate Sales Associate with a world-class attitude and focus on hard work and honest values is the foundation for my success. Always striving to build valuable and long lasting relationships with clients and paying close attention to the details of each transaction. Represented Vacant Land, Residential, Commercial, Investment and Vacation Properties. Expertise in helping investors build their portfolios and surpass million dollar marks in their net worth.

Selected Achievements:

• Multimillion Dollar Producer.
• 90 % of new clients are referred by satisfied past clients or are repeat clients
Building portfolios for investors and surpassing million dollar mark for their net worth.

Education

Diploma, Real Estate Sales Person License
  • at State of Florida
  • August 2007
Diploma, The Ritz Carlton’s Leadership Training
  • at Ritz Carlton
  • September 2005
Diploma, Sales Excellence Training & Certification
  • at Sylvan University
  • September 2003
Bachelor's degree, Business and Marketing
  • at University of Tampa
  • June 2000
Diploma, Dale Carnegie Sales Training
  • at University of Tampa
  • June 2000

Specialties & Skills

Client Service
Marketing
Organizational Development
Business Development
Performance Management
Quickbooks
Organizational Development

Languages

English
Expert

Memberships

American Chamber of Commerce
  • Active Member for Sylvan Learning
  • June 2014