Technical Sales Engineer
Jotun
Total years of experience :13 years, 5 Months
Coating Advisor
• Provide professional technical advice, to our customers, by advising on best practice. Ensure that projects that Jotun is supplying to, are carried according to agreed specifications and contracts.
• Works independently on site, give clear instructions to clients on paint application and relevant Jotun staff to ensure the coating specification is met, and the job is completed according to contract and customer’s satisfaction
• Carry out inspections of specific projects assigned by direct manager.
• Responsible for contact to direct manager, sales and/or CSD for supplies and Responsible for contact to direct manager, sales and/or CSD for supplies and other relevant project issues.
• Communicate effectively with customers, applicators, supervisors and relevant Jotun colleagues including reporting according to Jotun's standard documentation policy.
- QC team Leader specialized in Filler and masterbatch .
-Oversee inspection and testing activities through continuous follow-up and spot audits in order to ensure that inspection activities are being done according to the set Quality Plan.
-Review, conduct testing when needed, and approve Non-Conformity Reports (NCR), update NCR log, and assess severity in order to initiate further required corrective & preventive Action along with Non Conformity Analysis Report.
-Review and approve QC Inspection Reports (QCIR) and QC Lab Testing Reports in order to ensure on-time adequate inspection and Lab testing is in place.
-Cross check Winding Samples to ensure start-up approval was correctly given by the inspector.
-Oversee samples retention activities to ensure correct retention and condition of the retained samples and champion 6S activities related to the QC Lab.
-Prepare Electronic Certificate of Analysis (E-COA) and send it to the concerned customers.
-Review and approve Incoming Inspection Reports and Certificate of Analysis (COA) upon shipment arrival of RM and inform Purchasing to take necessary action in case of non conformity.
-Follow up on the Calibration Master File for constant updates and communicate with suppliers concerning External Calibration to ensure that all QC equipment is properly calibrated on-time.
-Develop & deploy departmental objectives based on the Business Plan in order to reach the targeted objectives, and set Corrective Actions accordingly.
-Develop Quality Plan by product line and align the team accordingly in order to ensure that Quality Plan parameters are being correctly followed.
-Check and approve QC shift schedule in order to ensure adequate QC manpower distribution.
-Follow up on Quarantined WIP/FGs and RM/ORM in order to avoid variances and control dispatches.
-Support Quality Assurance and Customer Service & Logistics Manager in investigating Customer Complaints and communicate complaints to his team in order to avoid reoccurrence and align the team on any set corrective or preventive action.
-Attend new material trials and fill related reports (Lab tests results) in order to ensure accurate results.
Assistant Production manger
-Approve line startup after verifying order sequence as per line-up and that the Job factory Ticket (JFTs) are being followed in order to insure product quality.
-Assist in the line startup and troubleshooting upon need in order to ensure smooth machine runability and maintain set parameters.
-Request RM/ORM/WIP according to JFT requirements and section stock in order to minimize leftovers and improve change over downtime.
-Review and approve the Daily Production Report to ensure accurate reporting in the system.
-Check and approve the first sample that fully meets the product requirements to insure the correct startup.
-Allocate manpower according to the production needs by checking the daily attendance to insure operation continuity.
-Investigate Internal Rejections reports (IRs) and relay findings to the production Manager in order to maintain the product’s quality.
-Tally the daily reported waste with the waste received by warehouse in order to insure avoid waste variance.
-Register on the section log book all production issues that need follow up to align both shifts.
-Receive RM/ORM, transfer FGs, pick RM/ORM/WIP and post all journals through the ERP system.
-Conduct 6S audits and report results to the 6S champion for continuous sustainability of the 5S culture.
-Review and approve the Maintenance Repair Request and follow up with maintenance department on prompt handling of breakdowns in order to minimize downtime.
-Coordinate with logistics department team concerning urgent transfers to insure on-time product dispatch.
Graduation from the Faculty of Science, Alexandria University 2010 Department of Chemistry / Physics