ألينا حتى ذلك, Operation Manager

ألينا حتى ذلك

Operation Manager

Yacht Rental Company

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Interior Design
الخبرات
10 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 7 أشهر

Operation Manager في Yacht Rental Company
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أغسطس 2019

Meeting guest and accompanying them to the yacht.
Purchase of decoration and food products.
Collecting payments from customers.
Yacht viewing.
None engineering inspection of the yacht before each departure according to standards.
Keeping all reports and documents in computerized manner.

Patient Coordinator في Burjeel Hospital
  • الإمارات العربية المتحدة - دبي
  • مايو 2018 إلى أغسطس 2019

-Welcome patient
-update the database for all patients
-make a report after each visit to the patient
-Submit necessary documents to the insurance company
-call patients to schedule a visit

Front Desk Supervision في Central Hotels
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2017 إلى مايو 2018

- Managing Front Office operations,
-Ensure all guests have an exceptional experience and perform them the following tasks to the highest standards,
-Teaching new employees about front desk operation,
-Familiarity with computer system and other technical matters.
-Acting as substitute area manager and attending emergency guest related matters.

Duty Manager,Night Auditor في Marriott Hotel
  • روسيا
  • أكتوبر 2015 إلى يونيو 2017

-Meeting and accommodating the guests.
-Attending calls and at the same time multi tasking.
-Preparing daily reports sufficiently.
-Solve general difficulties and problems in the hotel.
-Getting feedback from guests and attending their complains by contacting the concerned
departments.
-Acting as night auditor, calculating daily revenue and other accounting matters.

Progress: After 3 months of work raised to the night duty hotel manager.

Guest Relation Manager في Marriott Hotel
  • مصر - القاهرة
  • يونيو 2013 إلى مايو 2015

-Talking to the guests and solve their issues during their stay period.
-Fill up reports and forward them to the concerned department.
-Check rooms and make sure they are in standard condition.
-Prepare VIP amenities and process the procedures.
-Attending social media \{trip advisor, booking.com, agoda...\} regarding the hotel reviews and
reading guest comments.

الخلفية التعليمية

دبلوم, Interior Design
  • في London college of Arts
  • أكتوبر 2020
بكالوريوس, Public and Municipal Administration
  • في International Market Institute
  • يونيو 2017

Specialties & Skills

Photography
Social Media
Multitasking
Creative Work
Computer Skills
photography
Internet and Social Media
Average user of computer programs(M S Word, M S Excel, M S Power Point, M S Outlook, Opera, Protel,
3 D Max
AutoCad

اللغات

الانجليزية
متمرّس
الروسية
اللغة الأم
العربية
مبتدئ